So What Do You Do, Ethan Riegelhaupt, Chief Speechwriter for The New York Times?
This writer discusses penning speeches for everyone from from Governor Cuomo to the Times brass.
February 20, 2008
When Ethan Riegelhaupt's daughter picked up a call from The New York Times one morning in 1997, he thought it was circulation trying to sell him a subscription. Luckily she insisted that it was Times corporate calling. It was about a job.Since then, the seasoned pol has been crafting speeches for the Times' top executives, and working hard to communicate the paper's innovations within the company as head of speechwriting and internal communications. Riegelhaupt began his career in politics on the 1980 as the New York issues director for Ted Kennedy's presidential campaign, as "Lion of the Senate," is among the most fiery speakers stumping for any of the major candidates this season. Though he is new-school in his use and enthusiasm of new media (he's on Facebook and has a stellar Times Quiz ranking), Riegelhaupt is decidedly old-school about communications professionals remaining silent partners in the PR process.
Name: Ethan Riegelhaupt Position: Vice president, speechwriting and internal communications Resume: Prior to joining The New York Times in 1999 as VP of speechwriting and internal communications, he had his own public affairs consultancy, EMR & Associates. Prior to that, Riegelhaupt was chief of policy for the office of the public advocate, Mark Green, New York City. Also a lawyer by trade, he served as general counsel and corporate secretary to the New York Convention Center Operating Corporation and Convention Center Development Corporation (Jacob Javits Center). He aserved in the administration of New York State governors Mario Cuomo in a variety of positions, and was a VP at Robinson, Lerer, and Montgomery. Birthday: July 22, 1953 Hometown: New York, NY (born in Queens, primarily grew up upstate New York and Framingham, Massachusetts) Education: Colgate University, JD Brooklyn Law School Marital status: Married First section of Sunday Times: Week in Review or Book Review Favorite TV shows: The Wire, West Wing, Meet the Press Last books you read: People of the Book by Geraldine Brooks; The Bad Girl by Mario Vargas Llosa, War Made New by Max Boot, and Unstoppable by Chris Zook. ("I have a wonderful local bookstore, Arcade, in Rye, New York.") Guilty pleasure: Rotisserie basketball and baseball; last year joined the original league founded by Daniel Okrent, Peter Gethers and their pioneer roto-colleagues.
Where did you begin your career? After graduating from law school and passing the New York State bar, I began my career working on Senator Ted Kennedy's 1980 Presidential campaign staff as the deputy director of issues in New York -- the back story of how this actually happened needs to be told over cocktails.
How did you make the transition into full-time speech writing? During this period, I assisted Governor Cuomo with his major addresses. One of the nation's great orators and a brilliant writer, the Governor thoroughly enjoys a rigorous debate (I use present tense, as he continues to tour the world speaking) about what a particular speech should achieve and how it could change the national narrative. I learned the value of working for extraordinarily ambitious chief executives, who had the inclination to aim high. I also came to appreciate the difference between contributing to a speech process and taking responsibility for it -- speech kibitzers throughout the land take note. After spending about six years in the Administration, I was about to move into the private sector to take a position in either public relations or investment banking. One morning, I called the Governor and asked what he thought I should do and he suggested that I stay around and supervise his speech staff. Now I would learn all about responsibility.
What was your biggest triumph on the campaign trail? Your biggest mistake? I was always an issues director during campaigns. I was supposed know about half dozen paragraphs worth about every imaginable and unimaginable topic, from organic dairy farming and Medicaid and Medicare to the state of New York State's relationship with Kazakhstan (always a little convoluted). In this capacity, I also drafted platforms, and dissected the policy proposals of the opposition. The 1982 gubernatorial campaign in New York provided a good example of how these skills were employed effectively. The day after Cuomo, then Lieutenant Governor, defeated Mayor Koch in the primary, my phone rang off the hook with desperate offers of assistance. Soon thereafter, I asked folks in Albany to take a look at the Republican gubernatorial candidate, Lew Lehrman's economic strategy and determine how it would affect New York State property taxes. Fueled by the desire to make amends, a group of savvy analysts -- in their free time, of course -- contributed a very useful report and it turned into a very effective campaign issue.
Mistake: Spending too much time in the headquarters inevitably clouds the visions of issues people. To be effective, you need to leave your desk, and spend time in the field and find out what the voters are actually thinking about. (By the way, this also applies to private and public sector speechwriters; too often headquarters can be one big echo chamber). It broadens your perspective and allows you to offer better analysis and counsel. This is significantly easier to do now with all the technology at your disposal.
How do all the new technology tools affect how you do your job? Taking my own counsel, I joined the Times's Facebook network. While my college-age daughters were horrified, I'm proud to say that they both did "friend" me. I also conducted podcast interviews -- developing a much bigger appreciation for radio announcers, helped create a multiplatform newsletter focusing on the interest of our advertisers, and spend a lot of time talking to the research and development folks. (Our guys won the Hack Day competition sponsored by BBC and Yahoo! in London last year.)
What did you learn from Mario Cuomo about how speeches are dissected and reported in the media? Moreover, reporters like to be inspired and an enthusiastic audience will affect their stories. Along the way, if you happen to appeal successfully to the better angels of our nature, you can significantly enhance the coverage. What absolutely will not work is a white paper posing as a speech; long, dull lists of policy recommendations do not make good copy. The speech should also have a compelling rationale, tight logic, and strong supporting themes.
How important are the other things, and do you teach them, such as body language, pacing, lighting, and wardrobe? You also need to have a good sense what the audience is expecting. The speaker is invited into the audience's "home'" and has certain expectations. This is especially true for commencements. Too often, speakers forget what a special day this is for the students and are then surprised by the somewhat indifferent response. Overseas events present the added challenge of simultaneous translation. That's a challenge for those speakers who look for immediate audience response for affirmation, which they all tend to do. Fundamentally, when preparing for a speech, it is necessary to take a holistic attitude towards the event. If the speaker is relaxed, and has a good rapport with the audience, it'll be much easier to achieve your goals.
The word "integrated" gets bandied about a lot in communications. How can a speechwriter be sure their work is integrated with the other parts of the PR plan?
Do you adjust the messages and plan as you go? An effective speech should reflect the changing economic, technological, political, and cultural landscape. You need to take a postmodern Renaissance mindset -- okay, a tad oxymoronic -- and reflect what is currently happening: the macro political/economic stories of the week combined with a few Access Hollywood headlines. The audience knows that the speaker has come to tell a story, but it is also looking for this individual to make an intellectual and/or emotional connection. This usually requires at least acknowledging the main headlines of the news cycle. Good speechwriters should also constantly look for new developments in their company/government/nonprofit -- new products and services, new metrics and new achievements -- to strengthen their arguments. They should pay close attention to what is happening throughout their organization to bolster and enliven their arguments. The strategy must remain the strategy, but there should be a consistent effort to add new supporting evidence.
Start with a joke, yay or nay?
Are considerations different now that all speeches are reported nationally?
How important are internal communications to the Times? To achieve this goal, we think both vertically and horizontally. We try to provide an opportunity for the senior executives to explain where the company is heading. We also provide vehicles, such as podcasts and panel discussions, for our colleagues to tell each other what they are doing and how different segments of our organization are meeting the needs of our audiences and our advertisers. Given everyone's time crunch, there is a significant emphasis on entertainment value. We want to do more than simply providing the text of a speech. We want to give our colleagues a multidimensional sense of what their senior executives are and what each other is doing.
Is there a difference between private and public sector speechwriting? Executive speechwriting has become a far more multidimensional responsibility. A successful speech has many elements. It is about applying your knowledge of public relations, crisis management, and your organization's financial, advertising, and marketing operations. It is also about working closely with an increasing array of professionals -- from your clients to those individuals who provide you with necessary information, (such as budget, legal. and accounting), to the event folks. While it is becoming a more complicated process, it is also more necessary and more personally satisfying.
Jason Chupick is co-editor of mediabistro.com's PR blog, PRNewser. [This interview has been edited for length and clarity.] |
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When Ethan Riegelhaupt's daughter picked up a call from The New York Times one morning in 1997, he thought it was circulation trying to sell him a subscription. Luckily she insisted that it was Times corporate calling. It was about a job.




