So What Do You Do, Cathie Black?
"The First Lady of American Magazines" on how Hearst is tackling Web 2.0 and why publishing affords women so many opportunities
February 12, 2007
Cathie Black is referred to, un-ironically, as "the First Lady of American Magazines," a title that not only describes her power within the industry, but also her shattering of its glass ceiling. It’s largely due to Black that Hearst has been the steadiest of America’s great magazine companies, conserving its strength and growing slowly, steadily, while others chased grand expansion plans and digital dreams. But now, Black has decided that the time is right for Hearst to join the Web 2.0 wave in earnest, beginning with a generation of magazine sites rolling out over the next few months. mediabistro.com recently interviewed Black about her company's plans, the shape of the industry, and the endgame for the magazine business, which she dutifully presented in nearly 25 words or less: "There will continue to be stars made and opportunities presented -- I don't know if there are going to be fortunes made -- I think we are going to be around as we know it as long as we all are comfortable constantly with reassessing, with taking risks and not being afraid of change, of just getting unstuck. But I think, personally, that most people have gotten over that." Name: Cathleen P. ("Cathie") Black It’s my understanding that Hearst is about to begin re-launching each of
its magazine sites over the next few months, beginning with Esquire.com. I’m curious as to
what the readers should expect of these sites now that Hearst is finally heading
back onto the Web in a big way.
Each one of them has been carefully thought out. [Esquire editor] David Granger and I just had lunch today, and he was talking about Eric [Gillin], his Web site editor, who he thinks is fantastic and who has a million ideas and kind of, sort of scoped it out in his own mind. The teen sites have been a petri dish for us. We've had a very goodWeb site for CosmoGIRL!, and a younger staff is creating that, so we've used that as something to look at to try to figure out what elements of that make sense for some of our other sites. Everyone is just hot to trot. I mean all the editors here and the Web editors want their site to be the best, and they wanted it up yesterday. Unlike Time Inc. or Condé Nast, Hearst has been happy to farm out its Web
operations at times to Women.com and to iVillage. But now you've recentralized again with Hearst
Digital and the editors' newfound zealotry for the Web. How and why did Hearst
get its Internet religion, lose it, and then get it back again? That said, do we need a new way to measure the vitality of magazines? Is
it worth it to still track advertising pages sold? And is it worth a permanent 5
percent decline in ad pages in exchange for what amounts to a 10 percent gain
from digital revenue? Are we talking about the wrong things when we talk about
the health of the business as a whole? In your remarks at a recent Magazine Publishers of America breakfast, you
touched upon the increasing difficulty of launches. Other publishers have
experienced this too, with Time Inc., Hachette, etc. all closing magazines to
refocus on core properties like People, Sports Illustrated, and
Elle. Even Meredith is pouring the majority of its efforts into
franchising brands like Better Homes & Garden in new media, rather
than inventing new brands. Given those developments as a backdrop, how do you
see the Hearst portfolio evolving? Is it inevitable that the largest publishers
will only have a handful of their most successful brands pumping at their
hearts? You know, years ago here at Hearst, we launched Country Living, which has been a great moneymaker for more than 20 years now. We put one magazine on the stands with no ad staff and it sold very well, which told us that this reader really had a connection to the magazine. In today's world, pick any number you want; I have no idea what Condé Nast will have spent -- both for almost the last two years and into the next two years -- on Portfolio. They've announced it’s a $100 million investment. We're just not going to do that. It may not be a hockey stick [Black is referring to the shape of financial projections on a graph], but at some point, after your big early investment period of two or three years, what's it really looking like there? Is it going to get the ad traction? Maybe it will, I'm not really positive. But you know, we're a different company, everybody's a different company. We measure our metrics very carefully. We review our new products constantly, and ask 'is it going to hit break-even?' But not only is it going to break even, what is it going to do in the 24 months after that? It is going to really make sense for us to put in the time, the effort, the creativity, the financial investment, etc.? It would be great to be able to launch something for $10 million, but when you're in New York and the ad community demands a big hoopla over the launch of a magazine, it adds overhead that's just unbelievable and hard to live up to. What happens to staffing levels and employees as the industry contracts
and cut costs to maintain its overall health? You're on record as being a fan of
the British magazine method, with its smaller, more nimble staffs, and Hearst's
magazine have quietly reduced headcount on your watch. What does the staff of
the future look like at Hearst, and will employees have the same opportunities
to advance upward? For example, Quick and Simple is, at this point, sold by the Good Housekeeping sales staff. There's a lot of synergies between the two, so the former's advertising staff is -- honestly! -- one person and an assistant. But they have the resources of Good Housekeeping, which has a lot of feet on the street, if you will. America has not come around to the way most advertising is sold in the rest of the world, which is much more on a group concept. You might have a publishing director -- there's no publisher -- and the next title is probably "advertising director," and they might sell two magazines or it might be a group. We were charting workflow not long ago -- I like the operations side of the business -- and if you look at the U.K., an editor might touch a piece of copy once or twice because it's a small staff. It's that they don't have the time, not because they don't have the interest. They don't have the time. It moves through the system very quickly. If you chart most magazines in the United States, including our own, you'll see that people are touching, and retouching, and editing, and re-editing something six or seven times. If you want to figure out why that happens, look at the UK. I would suggest that they have very few middle managers. It's probably 15 people or 18 people or even seven people, so they multitask. They don't work all night long. Honestly, they aren't in the production departments at eight or nine at night. How is the new Hearst Tower helping with recruiting? It's been suggested
that the new building and new cafeteria has gone a long way in addressing
Hearst's corporate inferiority complex vis-á-vis Condé Nast. Well, assuming you were 25 again, and were starting your career over
again, where would you start? Seeing that you began your career at Ms.,
and seeing that Ms. doesn't really exist anymore, I was picturing you
starting out at some sort of blog network aimed at young women… You broke gender barriers during your upward ascent, including becoming
the first female publisher of a weekly magazine at New York. How has the
magazine landscape changed since then in terms of opportunities for women? From
my generation's view, publishing would seem to be dominated by women, or at
least editorial is. Greg Lindsay is a freelance writer. |
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