Salesforce
Lead/Principal Product Designer
Salesforce, Atlanta, Georgia, United States, 30383
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryUser Experience
Job DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.We‘re hiring for multiple positions on the User Experience team at the Lead and Principal levels. You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.
You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.
At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.Clouds We are Hiring For:Commerce Cloud:Salesforce is a values-driven company. We’re building at scale, helping millions of customers around the world meet demands and achieve their goals in new and innovative ways. The Salesforce Commerce Cloud team brings best-in-class digital store experiences to life for partners, merchandisers, ops managers, site builders, and consumers.Salesforce Commerce Cloud is looking for a senior/lead UX designer who’s excited to bring unique contributions to our B2B, B2C and order management products.As a member of our curious, highly collaborative, and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. You’ll be involved at all levels of the product development process – everything from gathering customer and user insights, future-visioning, and prototyping through implementation and testing. You’ll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms. The ideal candidate will have deep expertise working with key commerce personas and jobs to be done.Join us in crafting exceptional design solutions and transforming the future of commerce.Experience needs for this cloud:
B2C, Consumer Grade Shopper Experience Focused, High Craft, Design SystemsExperience/Skills Required
7+ years of experience designing and delivering products from start to finish as part of a cross-functional teamDeep understanding of user-centered design methods and best practicesDemonstrated desire to continually improve on processesThe ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlinesThe ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguitySelf-motivation; ability to produce results both independently and as part of a teamStrong communication and active listening skills, with an ability to build and develop close, trusting relationshipsExperience using multiple approaches, including analytics and user research, to drive decisions and develop product iterationsAbility to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challengesSystems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flowDemonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trustExpert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emergeExperience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilitiesExperience designing and thinking in design systems, not just single-purpose appsAn internal compass that points toward ethics and equality, and the conviction to speak up when we veer off courseBA/BS or MA/MS in a design-related field, or equivalent experienceResponsibilities
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholdersServe as a bridge connecting design, product, engineering, and marketing teamsWork closely with product owners, engineers, and user research to create a vision for the product areaOversee multiple web and mobile application features, interfaces, and experiencesCreate designs that adhere to and extend the existing style guideGenerate detailed final design specs that inspire accurate developer buildsWork with developers and quality experts to deliver a polished final productPromote and educate others on new interface guidelines and design patternsMentor new design staffSet the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementationCreates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixesPlease submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $151,800 to $296,400. For California-based roles, the base salary hiring range for this position is $165,600 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
Job DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.We‘re hiring for multiple positions on the User Experience team at the Lead and Principal levels. You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.
You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.
At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.Clouds We are Hiring For:Commerce Cloud:Salesforce is a values-driven company. We’re building at scale, helping millions of customers around the world meet demands and achieve their goals in new and innovative ways. The Salesforce Commerce Cloud team brings best-in-class digital store experiences to life for partners, merchandisers, ops managers, site builders, and consumers.Salesforce Commerce Cloud is looking for a senior/lead UX designer who’s excited to bring unique contributions to our B2B, B2C and order management products.As a member of our curious, highly collaborative, and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. You’ll be involved at all levels of the product development process – everything from gathering customer and user insights, future-visioning, and prototyping through implementation and testing. You’ll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms. The ideal candidate will have deep expertise working with key commerce personas and jobs to be done.Join us in crafting exceptional design solutions and transforming the future of commerce.Experience needs for this cloud:
B2C, Consumer Grade Shopper Experience Focused, High Craft, Design SystemsExperience/Skills Required
7+ years of experience designing and delivering products from start to finish as part of a cross-functional teamDeep understanding of user-centered design methods and best practicesDemonstrated desire to continually improve on processesThe ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlinesThe ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguitySelf-motivation; ability to produce results both independently and as part of a teamStrong communication and active listening skills, with an ability to build and develop close, trusting relationshipsExperience using multiple approaches, including analytics and user research, to drive decisions and develop product iterationsAbility to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challengesSystems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flowDemonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trustExpert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emergeExperience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilitiesExperience designing and thinking in design systems, not just single-purpose appsAn internal compass that points toward ethics and equality, and the conviction to speak up when we veer off courseBA/BS or MA/MS in a design-related field, or equivalent experienceResponsibilities
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholdersServe as a bridge connecting design, product, engineering, and marketing teamsWork closely with product owners, engineers, and user research to create a vision for the product areaOversee multiple web and mobile application features, interfaces, and experiencesCreate designs that adhere to and extend the existing style guideGenerate detailed final design specs that inspire accurate developer buildsWork with developers and quality experts to deliver a polished final productPromote and educate others on new interface guidelines and design patternsMentor new design staffSet the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementationCreates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixesPlease submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $151,800 to $296,400. For California-based roles, the base salary hiring range for this position is $165,600 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.