KiKi L'Italien is a social enterprise strategist who works with companies and organizations to develop their client relationships and social media strategies. Her focus is helping organizations connect with client and member communities through thoughtful communications, social relevance, and integrated media. As a recognized social media expert, KiKi has been featured in the Washington Post and Washington Business Journal, appeared on 60 Minutes and Good Morning America, and contributed to dozens of blogs as a regular columnist. She also hosts the weekly Association Chat for association and nonprofit professionals held every Tuesday on Twitter.