Maven
Title: UI/UX Designer with AI
Location: Chicago, IL
Duration : 12 months to start
Job Overview:
UX/UI Designer – Conversational Design
About the Role
We are seeking a UX/UI Designer with a strong focus on conversational design to shape intelligent, intuitive digital interactions across chat and voice platforms. You’ll collaborate closely with cross-functional teams to design and optimize AI-powered experiences using tools like NLX, Netomi, and other conversational platforms.
Responsibilities
Design user-centric conversational flows for chat and voice applications (e.g., NLX, Netomi)
Translate business and user needs into intuitive conversation structures and UX/UI patterns
Collaborate with developers, product managers, and AI trainers to implement and iterate designs
Conduct usability testing, analyze results, and refine conversational interfaces accordingly
Apply best practices for tone, personality, and accessibility in conversational interactions
Create wireframes, mockups, and interaction models for bot and voice interfaces
Ensure consistency across platforms while adapting for context (web, mobile, IVR, etc.)
Requirements
3+ years in UX/UI design with a portfolio showcasing conversational work
Experience with conversational AI platforms (NLX, Netomi, Dialogflow, etc.)
Strong understanding of natural language UX and voice interface design
Familiarity with prototyping tools (e.g., Figma, Sketch, Adobe XD)
Excellent communication skills and a collaborative mindset
Ability to simplify complex workflows and guide users with clear, helpful interactions
Preferred
Experience working with AI/NLP teams or in customer support automation
Familiarity with analytics tools to measure bot performance and user experience
Writing experience in UX microcopy or chatbot scripting