TrustCloud
Product Marketing Manager
TrustCloud, Boston, Massachusetts, us, 02298
About TrustCloud
TrustCloud (https://www.trustcloud.ai) is on a mission to make it effortless to earn trust in every business relationship. We believe that if your customers trust you, they will do more with you. TrustCloud transforms Governance, Risk, and Compliance (GRC) into Trust Assurance. Trust Assurance is re-thinking GRC workflows using AI and API-based automation to lower cost by 70%, accelerate revenue by 60%, and reduce board of directors and business liability. With TrustCloud's predictive intelligence and programmatic verification, SMBs and enterprises automate how they meet their customer, audit, and governance commitments so they can stay secure and grow their business. With the fastest, most cost-effective way to get audit-ready, answer security questionnaires and manage risk, TrustCloud turns GRC into a profit center. TrustCloud is used by over 700 companies, and is the inventor of the Trust Assurance space.
About The Role
Position: Full time
Reports to: VP of Marketing
Location: This role will be primarily remote, based in USA (work from home)
TrustCloud is looking for a Product Marketing Manager with a strategic, action-oriented approach to messaging, positioning, product launch and sales enablement. The PMM will report to the VP Marketing, and work closely with sales, product and the rest of the marketing team.
As a part of this role, you will own the following:
Product LaunchDevelop a launch process for new features and products to engage and inform internal and external stakeholdersWork closely with product management to determine timeline and dependencies, and create prospect-and customer-facing collateralTrain the sales team on capabilities and featuresCollaborate with customer success to drive post-launch adoptionDevelop and report on KPIs to measure launch efficacy
Positioning & MessagingClearly articulate the values and benefits of TrustCloud's products to different stakeholdersMaintain a messaging framework that other teams can refer toSocialize messaging throughout the org, and ensure it is consistent across channels including the website
Sales EnablementCollaborate with Sales and CS to determine what materials are needed to facilitate the sales processConduct rigorous assessments of the efficacy of existing materialsPartner with demand gen to receive and share messaging feedback
Voice of the CustomerBecome the champion of our customers needs and experiences for the marketing orgEvaluate language for clarity and authenticity to our customer's experienceIdentify appropriate channels to engage with our prospects and customers
About YouProven Product Marketing experience in B2B enterprise technology, experience in the security space is a plusRepeat success bringing new products to market for a diverse client baseDemonstrated ability to understand customer problems and position a competitively differentiated solutionYou love exploring unique customer challenges and translating the value of a product accordingly.You are curious, inquisitive, and relentless when it comes to becoming an expert in your fieldTechnical and business savvy to interface with all levels and disciplines within the organizationYou can develop sales support and enablement toolsAbility to thrive in a fast-paced startup environment and to execute independently on a variety of tasksYou love partnering with sales and product!High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Our Values
TrustCloud's values are resilient THREADs that are stitched into the very fabric of our culture.
TRUST: We strive to continuously earn the trust of our team, customers, investors and all other stakeholders - proving we are dependable.HEALTH: We are diligent caretakers of the health of the business, but never prioritize it over the mental and physical health of our team.RESPECT: We are passionate about being respectful and courteous. There's no excuse for being a jerk.EVIDENCE-BASED DECISIONS: Our strategy and operations are driven by evidence, which we collect from our customers, product, team, and partners.ACTION ORIENTED: Each person is empowered to own things and make decisions, rather than wait for consensus.DIVERSITY: We work hard to nurture a team that is diverse in identity, belief, background, thought, and experience. Our diversity makes us stronger.
How do we find candidates?
We celebrate diversity at TrustCloud. To joyfully craft a product that is loved by everyone we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age, disability or veteran status. We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!
TrustCloud is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at careers@trustcloud.ai and we will work with you to meet your accessibility needs.#J-18808-Ljbffr
TrustCloud (https://www.trustcloud.ai) is on a mission to make it effortless to earn trust in every business relationship. We believe that if your customers trust you, they will do more with you. TrustCloud transforms Governance, Risk, and Compliance (GRC) into Trust Assurance. Trust Assurance is re-thinking GRC workflows using AI and API-based automation to lower cost by 70%, accelerate revenue by 60%, and reduce board of directors and business liability. With TrustCloud's predictive intelligence and programmatic verification, SMBs and enterprises automate how they meet their customer, audit, and governance commitments so they can stay secure and grow their business. With the fastest, most cost-effective way to get audit-ready, answer security questionnaires and manage risk, TrustCloud turns GRC into a profit center. TrustCloud is used by over 700 companies, and is the inventor of the Trust Assurance space.
About The Role
Position: Full time
Reports to: VP of Marketing
Location: This role will be primarily remote, based in USA (work from home)
TrustCloud is looking for a Product Marketing Manager with a strategic, action-oriented approach to messaging, positioning, product launch and sales enablement. The PMM will report to the VP Marketing, and work closely with sales, product and the rest of the marketing team.
As a part of this role, you will own the following:
Product LaunchDevelop a launch process for new features and products to engage and inform internal and external stakeholdersWork closely with product management to determine timeline and dependencies, and create prospect-and customer-facing collateralTrain the sales team on capabilities and featuresCollaborate with customer success to drive post-launch adoptionDevelop and report on KPIs to measure launch efficacy
Positioning & MessagingClearly articulate the values and benefits of TrustCloud's products to different stakeholdersMaintain a messaging framework that other teams can refer toSocialize messaging throughout the org, and ensure it is consistent across channels including the website
Sales EnablementCollaborate with Sales and CS to determine what materials are needed to facilitate the sales processConduct rigorous assessments of the efficacy of existing materialsPartner with demand gen to receive and share messaging feedback
Voice of the CustomerBecome the champion of our customers needs and experiences for the marketing orgEvaluate language for clarity and authenticity to our customer's experienceIdentify appropriate channels to engage with our prospects and customers
About YouProven Product Marketing experience in B2B enterprise technology, experience in the security space is a plusRepeat success bringing new products to market for a diverse client baseDemonstrated ability to understand customer problems and position a competitively differentiated solutionYou love exploring unique customer challenges and translating the value of a product accordingly.You are curious, inquisitive, and relentless when it comes to becoming an expert in your fieldTechnical and business savvy to interface with all levels and disciplines within the organizationYou can develop sales support and enablement toolsAbility to thrive in a fast-paced startup environment and to execute independently on a variety of tasksYou love partnering with sales and product!High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Our Values
TrustCloud's values are resilient THREADs that are stitched into the very fabric of our culture.
TRUST: We strive to continuously earn the trust of our team, customers, investors and all other stakeholders - proving we are dependable.HEALTH: We are diligent caretakers of the health of the business, but never prioritize it over the mental and physical health of our team.RESPECT: We are passionate about being respectful and courteous. There's no excuse for being a jerk.EVIDENCE-BASED DECISIONS: Our strategy and operations are driven by evidence, which we collect from our customers, product, team, and partners.ACTION ORIENTED: Each person is empowered to own things and make decisions, rather than wait for consensus.DIVERSITY: We work hard to nurture a team that is diverse in identity, belief, background, thought, and experience. Our diversity makes us stronger.
How do we find candidates?
We celebrate diversity at TrustCloud. To joyfully craft a product that is loved by everyone we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age, disability or veteran status. We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!
TrustCloud is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at careers@trustcloud.ai and we will work with you to meet your accessibility needs.#J-18808-Ljbffr