Antwerpen Clarksville Autopark
Automotive Service Writer
Antwerpen Clarksville Autopark, Clarksville, Maryland, United States, 21029
Antwerpen Toyota is currently seeking a Service Writer to join our team.
Our busy service department is looking for a collaborative, customer-oriented, and energetic individual to join our service team. If you are tired of where you work and you would like to work in a safe, clean environment, come and see what we have to offer. Add to your experience, develop your skill set and realize your potential with our team. We are a place for employees to have a career, not just a job.
What We OfferMedical, Dental and Vision Insurance
Alternating work week with every other Saturday off
401K Plan
Growth opportunities
Community involvement
Discounts on products and services
Work life balance
ResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
QualificationsHigh school diploma or equivalent
Previous dealership experience is preferred
Ability to read and comprehend written instructions and information
Excellent customer service skills
Team player
Valid driver’s license & clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Our busy service department is looking for a collaborative, customer-oriented, and energetic individual to join our service team. If you are tired of where you work and you would like to work in a safe, clean environment, come and see what we have to offer. Add to your experience, develop your skill set and realize your potential with our team. We are a place for employees to have a career, not just a job.
What We OfferMedical, Dental and Vision Insurance
Alternating work week with every other Saturday off
401K Plan
Growth opportunities
Community involvement
Discounts on products and services
Work life balance
ResponsibilitiesMeet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
QualificationsHigh school diploma or equivalent
Previous dealership experience is preferred
Ability to read and comprehend written instructions and information
Excellent customer service skills
Team player
Valid driver’s license & clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.