Hawaiian Telcom
Social Media Manager
Hawaiian Telcom, Honolulu, Hawaii, United States, 96814
Job Description
Job Purpose:
This role will be responsible for driving brand engagement and lead generation by planning, creating, executing and tracking campaigns for the company's social media accounts, blog and other channels. Candidates should be comfortable with designing, writing and editing content aligned with our brand voice and target audiences.
Essential Functions:
Develop and implement social media strategies and campaigns for company platforms including Facebook, LinkedIn, Instagram and YouTube, and company blog.Oversee and manage content calendar. Drive alignment meetings with cross-functional teams and agency partners to ensure timely support of campaigns and initiatives.Manage content creation editorial process from end to end: conceptualize and create engaging, brand-worthy content including images, video and copy.Create publish content from various employee, community, sales and sponsorship events.Track and report on Key Performance Indicators (KPIs) on an ongoing basis. Optimize post schedule and cadence based on performance. Champion and lead the team's understanding of social media campaign performance, providing insights that help stakeholders to optimize current campaigns and inform future strategy.Maintain a clear understanding of the evolving social media landscape, tools, functionality, and new products, and keep key stakeholders informed about industry changes, new developments and social media feature updates.Engage with employees, sponsors partners to cross-promote and amplify content.Lead and assist with other marketing-related projects, as necessaryEducation:
Four years of College resulting in a Bachelor's Degree or equivalent
Certifications, Accreditations, Licenses:
Must have valid Driver's License
Relevant Work Experience:
2 to 3 years in related field, with at least 1 year of experience managing social media content
Ability to deliver high-quality content, paying attention to detail while also staying on top of the content calendarStrong verbal and written communication skillsProject management and time management skills are a mustUnderstanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads, and salesExperience copywriting, creative content development and editingStrong attention to detail, including the ability to proofread brand and customer-facing contentExperience with video editing through social media platforms (Instagram Reels, TikTok)Experience with photography for social media platforms with use of iPhone editing appsAbility to quickly grasp complex technical concepts and make them easily understandable in text and graphicsSpecial Knowledge, Skills and Abilities:
Enthusiasm, commitment to excellence, self-motivated, a professional demeanor, is highly organized and detail orientedComfortable with speaking on-camera and appearing in social contentMust be an action-oriented person who is willing to test completely new approaches, learn from failures and continue to improveMust understand the best practices of the main social media channels, which content and approaches work on each, and whyExperience with Adobe creative suite (Illustrator, Acrobat, Photoshop, etc.)Strong working knowledge of Microsoft Office (Word, PPT, Excel, etc.)Ability to provide a sample of work which showcases a variety of creative and writing experience within print and digital platforms is a plus
Supervisory Responsibility:
No supervisory responsibilities
Work Environment:
Ability to work nights and weekends, as needed
Indoors/Outdoors
Salary Range - $60,000-$90,000
We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com email addresses. We are encouraging applicants to apply through our website atHawaiian Telcom Careersfor added security.
About Us
Aloha! Welcome to Hawaiian Telcom's listing of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers Hawaii's consumers and businesses a spectrum of telecommunication solutions, taking full advantage of proven and emerging technologies. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience.
We call the communities we serve home and giving back to these communities is an important part of our culture.
Hawaiian Telcom offers an amazing Mālama Hours Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Additional Information
We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com e
Job Purpose:
This role will be responsible for driving brand engagement and lead generation by planning, creating, executing and tracking campaigns for the company's social media accounts, blog and other channels. Candidates should be comfortable with designing, writing and editing content aligned with our brand voice and target audiences.
Essential Functions:
Develop and implement social media strategies and campaigns for company platforms including Facebook, LinkedIn, Instagram and YouTube, and company blog.Oversee and manage content calendar. Drive alignment meetings with cross-functional teams and agency partners to ensure timely support of campaigns and initiatives.Manage content creation editorial process from end to end: conceptualize and create engaging, brand-worthy content including images, video and copy.Create publish content from various employee, community, sales and sponsorship events.Track and report on Key Performance Indicators (KPIs) on an ongoing basis. Optimize post schedule and cadence based on performance. Champion and lead the team's understanding of social media campaign performance, providing insights that help stakeholders to optimize current campaigns and inform future strategy.Maintain a clear understanding of the evolving social media landscape, tools, functionality, and new products, and keep key stakeholders informed about industry changes, new developments and social media feature updates.Engage with employees, sponsors partners to cross-promote and amplify content.Lead and assist with other marketing-related projects, as necessaryEducation:
Four years of College resulting in a Bachelor's Degree or equivalent
Certifications, Accreditations, Licenses:
Must have valid Driver's License
Relevant Work Experience:
2 to 3 years in related field, with at least 1 year of experience managing social media content
Ability to deliver high-quality content, paying attention to detail while also staying on top of the content calendarStrong verbal and written communication skillsProject management and time management skills are a mustUnderstanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads, and salesExperience copywriting, creative content development and editingStrong attention to detail, including the ability to proofread brand and customer-facing contentExperience with video editing through social media platforms (Instagram Reels, TikTok)Experience with photography for social media platforms with use of iPhone editing appsAbility to quickly grasp complex technical concepts and make them easily understandable in text and graphicsSpecial Knowledge, Skills and Abilities:
Enthusiasm, commitment to excellence, self-motivated, a professional demeanor, is highly organized and detail orientedComfortable with speaking on-camera and appearing in social contentMust be an action-oriented person who is willing to test completely new approaches, learn from failures and continue to improveMust understand the best practices of the main social media channels, which content and approaches work on each, and whyExperience with Adobe creative suite (Illustrator, Acrobat, Photoshop, etc.)Strong working knowledge of Microsoft Office (Word, PPT, Excel, etc.)Ability to provide a sample of work which showcases a variety of creative and writing experience within print and digital platforms is a plus
Supervisory Responsibility:
No supervisory responsibilities
Work Environment:
Ability to work nights and weekends, as needed
Indoors/Outdoors
Salary Range - $60,000-$90,000
We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com email addresses. We are encouraging applicants to apply through our website atHawaiian Telcom Careersfor added security.
About Us
Aloha! Welcome to Hawaiian Telcom's listing of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers Hawaii's consumers and businesses a spectrum of telecommunication solutions, taking full advantage of proven and emerging technologies. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience.
We call the communities we serve home and giving back to these communities is an important part of our culture.
Hawaiian Telcom offers an amazing Mālama Hours Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Additional Information
We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com e