Library Assistant Volunteer

Library hours are from 8:30 a.m. to 5 p.m., Monday through Friday. Typically, most volunteers offer 2-3 hours per week, but volunteers are welcome to work multiple days. Requirements Customer service experience Good verbal and written communication skills Professional phone etiquette Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn library database Bilingual, Spanish/English (optional) Responsibilities Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which may include checking on lapsed or inactive library user accounts for deletion) Equipment upkeep (e.g. clean, store, and assure proper functioning of devices) Check in devices such as Victor Readers and digital players Investigate use of BARD, including difficulties, successes, and need for assistance in how to use software Participate in outreach email campaigns, assisting with drafting emails, letters, and marketing teases aimed at various constituents, organizations, and stakeholders (depending on experience) Greet and assist students/library patrons as needed Perform other duties as assigned. Duties or tasks may change Assist Library Outreach Manager as needed