City of Aventura FL
Police Communications Officer
City of Aventura FL, Aventura, Florida, United States,
Salary :
$46,500.00 - $63,500.00 Annually
Location :
Aventura Government Center, FL
Job Type:
Full-Time
Job Number:
066
Department:
Police
Division:
Communications
Opening Date:
12/20/2023
FLSA:
Non-Exempt
Bargaining Unit:
N/A
The City of Excellence is hiring!
Official City application required.
Candidates receive further communication via email. Check your email, including spam/junk folders, for these notices.Description
The City of Aventura is accepting applications for the position of Police Communications Officer.
***Police Communications Officer/Public Safety Dispatcher Recruitment Incentive of $2,000 for
successful completion of the Phase I, Call Taker training.***
Responsible for carrying out two-way communications with law enforcement personnel. Work involves screening routine and emergency telephone requests for police services and relaying that information to police personnel in the field. Duties also include, but are not limited to, performing record checks for officers in the field, keeping records of all police units available, and responding to requests. Position reports to the Communications Supervisor.Lateral candidates preferred. Lateral means you have previous 911 Communications dispatching and/or call taking experience .
Candidates will be required to complete and upload a Personal History Questionnaire after initial review of the application.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.Duties & Responsibilities
Receives, processes and routes routine and emergency information by use of electronic phone system, computer aided dispatch (CAD) software and emergency medical dispatch (EMD) software
Keeps track of other various forms of information such as traffic conditions
Interacts and fields complaints from the general public, corporate sector and other members of the public safety community
Makes phone calls to Reverse 9-1-1 members in order to check on their welfare
Maintains employee sick log while keeping various departmental supervisors informed of any activity via email or radio
Maintains communications work area and equipment to ensure that it is in clean and in working condition
Operates listed office machines as required
Enters data into standard office and departmental forms and/or logs, both manual and automated
Maintains dispatch documents and records; prepares dispatch incident reports
Performs other duties as assigned or as may be necessary.
Monitors individuals in holding cells for proper conduct, safety and medical purposes
ADDITIONAL DUTIES
Assists the E-911 Manager and/or Communications Supervisor with overflow data entry and miscellaneous tasks.Qualifications & Requirements
Must pass thorough background investigation, polygraph, psychological, medical and drug screen. The ability to pass the Emergency Medical Dispatch (EMD) certification exam and obtain CPR/AED certification within 90 days of employment.
Preference is given to candidates who have at least three year's law enforcement dispatching experience and Florida Department of Health Public Safety Telecommunicator Certification.
Requirements include, but are not limited to:
High School graduation2 yrs clerical and telephone experienceAbility to speak clearly and distinctlyAbility to discern an emergency from a non-emergency situationAbility to react quickly, calmly, and correctly in processing calls for emergency assistanceAbility to simultaneously perform multiple tasksAbility to comprehend and carry out oral and written instructionsAbility to obtain FCIC/NCIC certificationAbility to monitor and comprehend FCIC and NCIC telecommunications systems in accordance with respective regulationsSkills in typing and operating telecommunications equipmentOperating two-way radio, telephone and FAX equipmentAbility to comprehend and carry oral and written instructionsAbility to establish and maintain effective working relationships with other employees and the publicAbility to exercise tact, diplomacy and courtesy in dealing with a variety of peopleAbility to work with minimal supervisionOr an equivalent combination of schooling, training, and experience which provides the required knowledge, skills, and abilities.Supplemental Information
This position requires employee to work day, evening, overnight, rotating shifts, weekends, holidays and emergencies.
Applicants will be asked to complete a Personal History Questionnaire (PHQ) and a pre-employment skills assessment, Criticall.
EOE
We are an Equal Opportunity Employer.
The City of Aventura is an Equal Opportunity Employer.
The City of Aventura offers a wide range of employee benefits, which include:
Health, Dental, Vision
City pays the entire cost of employee's health, dental, short-term disability, long term disability and life insurance.City pays 50% of employee's dependent health and dental insuranceCity pays 70% of employee's dependent health insurance for Police Officers and 50% for dental insurance.Health insurance is an HMO - Open Access Managed Choice POS plan offered through UnitedHealthcareEmployees choose from a Dental PPO or HMO plan offered through HumanaVision plan for employee covering annual vision exam; glasses; lenses; or contacts through UnitedHealthcareLife Insurance
City provides life insurance equal to 1 times annual employees salary up to $50,000 through UNUMEmployee can purchase additional term life insurance coverage at low term rates through UNUMRetirement Plan
The City contributes an amount equal to 14% of salary to defined contribution 401(a) Retirement PlanEmployees begin vesting at 20% after one year and are fully vested after 5 yearsPolice Officer Pension Plan
Sworn Personnel are in a Defined Benefit Plan: City Contribution 27.696%; Employee Contribution 10.775%Defined Benefit Plan: 22.5 years of credited service, regardless of age; or age 57 with 10 years of credited service; 5 year DROPVoluntary Retirement Plans
457 pre-tax retirement planRoth IRA retirement planDisability Insurance
Long term disability is provided with a minimum of 50% salary coverage up to $5,000/month.Short term disability replaces a portion of earnings while unable to work due to non-work related illness or injury.Life Insurance
City pays 1 times annual salary up to $50,000 including Accidental Death & Dismemberment policyVoluntary Life Insurance
Employee can purchase additional life insurance up to 5 times annual salary as well coverage for dependents.Flexible Spending & AFLAC
Employee can enroll in yearly Flexible Spending Accounts pre-tax for medical and dependent care expenses.AFLAC plans available for purchase at group rates.Holidays
New Year's Eve 1/2 DayNew Year's DayMartin Luther King's BirthdayPresident's DayMemorial DayJuneteenth4th of JulyLabor DayVeterans DayThanksgivingDay after ThanksgivingChristmas Eve 1/2 DayChristmas DayVacation Leave
Employees with less than 4 years service receive 80 hours vacation per yearEmployees with 4-10 years service receive 120 hours vacation per yearEmployees with over 10 years service receive 160 hours vacation per yearPersonal Leave
Employees are entitled to 24 hours of personal leave per calendar yearSick Leave
Employees accrue 8 hours sick leave per monthEmployees who do not utilize sick leave for a six month period are eligible for an additional 8 hours of vacationEmployees leaving the City are eligible for up to 100% payout for unused sick leave based on length of service up to a maximum of 800 hoursBereavement Leave
The City allows 32 hours leave for in-state funerals and 40 hours for out of state funeralsJob Basis Leave
Employees not eligible for overtime receive 5 days each year in recognition of extensive number of hours worked in excess of normal working hoursEducational Reimbursement
The City offers a 75% reimbursement of tuition costs for employees completing a course with a "B" or betterReimbursement is based on the rate of tuition charged in the state university system.Take Home Vehicles
Police MajorsPolice CaptainsDetectivesAll Sworn Officers (may be subject to mileage charges based on place of residence)911 ManagerCrime SceneSalary Incentives
Based on unit assignments like FTO, Detectives, K-9, SWAT, Traffic, SRO, Marine PatrolShift DifferentialsReferral IncentiveThe City continues to recruit the best candidates for its open positions and we believe that the best sourcfes for candidates are identified through our current employees.
$1,000 incentive for full-time hires$400 incentive for part-time hiresPolice Officer & Police Communications Officer/Public Safety Dispatcher Recruitment Incentives
Up to $2,000 for recruit reimbursement for recently graduated candidates from a Florida Certified Law Enforcement Academy.Up to $1,000 for an Out-of-State Law Enforcement candidate completing Equivalency of Training (EOT) to become a Certified Law Enforcement Officer in the State of Florida.A $2,000 incentive will be paid to a PCO who successfully completes the Phase I, Call Taker training.$2,000 for relocation allotment for any newly hired Police Officer who resides outside of either Miami-Dade or Broward County and relocates to either Miami-Dade or Broward County within six (6) months of hire.
01
Do you acknowledge that this position requires work during the day, evening, overnight, rotating shifts, weekends, holidays and emergencies?
YesNo
02
Please select your years of experience as a Call Taker and/or Dispatcher in 911 Communications.
No ExperienceLess than 1 year1 to 3 years4 to 6 years7 to 9 years10 years or more
Required Question
$46,500.00 - $63,500.00 Annually
Location :
Aventura Government Center, FL
Job Type:
Full-Time
Job Number:
066
Department:
Police
Division:
Communications
Opening Date:
12/20/2023
FLSA:
Non-Exempt
Bargaining Unit:
N/A
The City of Excellence is hiring!
Official City application required.
Candidates receive further communication via email. Check your email, including spam/junk folders, for these notices.Description
The City of Aventura is accepting applications for the position of Police Communications Officer.
***Police Communications Officer/Public Safety Dispatcher Recruitment Incentive of $2,000 for
successful completion of the Phase I, Call Taker training.***
Responsible for carrying out two-way communications with law enforcement personnel. Work involves screening routine and emergency telephone requests for police services and relaying that information to police personnel in the field. Duties also include, but are not limited to, performing record checks for officers in the field, keeping records of all police units available, and responding to requests. Position reports to the Communications Supervisor.Lateral candidates preferred. Lateral means you have previous 911 Communications dispatching and/or call taking experience .
Candidates will be required to complete and upload a Personal History Questionnaire after initial review of the application.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.Duties & Responsibilities
Receives, processes and routes routine and emergency information by use of electronic phone system, computer aided dispatch (CAD) software and emergency medical dispatch (EMD) software
Keeps track of other various forms of information such as traffic conditions
Interacts and fields complaints from the general public, corporate sector and other members of the public safety community
Makes phone calls to Reverse 9-1-1 members in order to check on their welfare
Maintains employee sick log while keeping various departmental supervisors informed of any activity via email or radio
Maintains communications work area and equipment to ensure that it is in clean and in working condition
Operates listed office machines as required
Enters data into standard office and departmental forms and/or logs, both manual and automated
Maintains dispatch documents and records; prepares dispatch incident reports
Performs other duties as assigned or as may be necessary.
Monitors individuals in holding cells for proper conduct, safety and medical purposes
ADDITIONAL DUTIES
Assists the E-911 Manager and/or Communications Supervisor with overflow data entry and miscellaneous tasks.Qualifications & Requirements
Must pass thorough background investigation, polygraph, psychological, medical and drug screen. The ability to pass the Emergency Medical Dispatch (EMD) certification exam and obtain CPR/AED certification within 90 days of employment.
Preference is given to candidates who have at least three year's law enforcement dispatching experience and Florida Department of Health Public Safety Telecommunicator Certification.
Requirements include, but are not limited to:
High School graduation2 yrs clerical and telephone experienceAbility to speak clearly and distinctlyAbility to discern an emergency from a non-emergency situationAbility to react quickly, calmly, and correctly in processing calls for emergency assistanceAbility to simultaneously perform multiple tasksAbility to comprehend and carry out oral and written instructionsAbility to obtain FCIC/NCIC certificationAbility to monitor and comprehend FCIC and NCIC telecommunications systems in accordance with respective regulationsSkills in typing and operating telecommunications equipmentOperating two-way radio, telephone and FAX equipmentAbility to comprehend and carry oral and written instructionsAbility to establish and maintain effective working relationships with other employees and the publicAbility to exercise tact, diplomacy and courtesy in dealing with a variety of peopleAbility to work with minimal supervisionOr an equivalent combination of schooling, training, and experience which provides the required knowledge, skills, and abilities.Supplemental Information
This position requires employee to work day, evening, overnight, rotating shifts, weekends, holidays and emergencies.
Applicants will be asked to complete a Personal History Questionnaire (PHQ) and a pre-employment skills assessment, Criticall.
EOE
We are an Equal Opportunity Employer.
The City of Aventura is an Equal Opportunity Employer.
The City of Aventura offers a wide range of employee benefits, which include:
Health, Dental, Vision
City pays the entire cost of employee's health, dental, short-term disability, long term disability and life insurance.City pays 50% of employee's dependent health and dental insuranceCity pays 70% of employee's dependent health insurance for Police Officers and 50% for dental insurance.Health insurance is an HMO - Open Access Managed Choice POS plan offered through UnitedHealthcareEmployees choose from a Dental PPO or HMO plan offered through HumanaVision plan for employee covering annual vision exam; glasses; lenses; or contacts through UnitedHealthcareLife Insurance
City provides life insurance equal to 1 times annual employees salary up to $50,000 through UNUMEmployee can purchase additional term life insurance coverage at low term rates through UNUMRetirement Plan
The City contributes an amount equal to 14% of salary to defined contribution 401(a) Retirement PlanEmployees begin vesting at 20% after one year and are fully vested after 5 yearsPolice Officer Pension Plan
Sworn Personnel are in a Defined Benefit Plan: City Contribution 27.696%; Employee Contribution 10.775%Defined Benefit Plan: 22.5 years of credited service, regardless of age; or age 57 with 10 years of credited service; 5 year DROPVoluntary Retirement Plans
457 pre-tax retirement planRoth IRA retirement planDisability Insurance
Long term disability is provided with a minimum of 50% salary coverage up to $5,000/month.Short term disability replaces a portion of earnings while unable to work due to non-work related illness or injury.Life Insurance
City pays 1 times annual salary up to $50,000 including Accidental Death & Dismemberment policyVoluntary Life Insurance
Employee can purchase additional life insurance up to 5 times annual salary as well coverage for dependents.Flexible Spending & AFLAC
Employee can enroll in yearly Flexible Spending Accounts pre-tax for medical and dependent care expenses.AFLAC plans available for purchase at group rates.Holidays
New Year's Eve 1/2 DayNew Year's DayMartin Luther King's BirthdayPresident's DayMemorial DayJuneteenth4th of JulyLabor DayVeterans DayThanksgivingDay after ThanksgivingChristmas Eve 1/2 DayChristmas DayVacation Leave
Employees with less than 4 years service receive 80 hours vacation per yearEmployees with 4-10 years service receive 120 hours vacation per yearEmployees with over 10 years service receive 160 hours vacation per yearPersonal Leave
Employees are entitled to 24 hours of personal leave per calendar yearSick Leave
Employees accrue 8 hours sick leave per monthEmployees who do not utilize sick leave for a six month period are eligible for an additional 8 hours of vacationEmployees leaving the City are eligible for up to 100% payout for unused sick leave based on length of service up to a maximum of 800 hoursBereavement Leave
The City allows 32 hours leave for in-state funerals and 40 hours for out of state funeralsJob Basis Leave
Employees not eligible for overtime receive 5 days each year in recognition of extensive number of hours worked in excess of normal working hoursEducational Reimbursement
The City offers a 75% reimbursement of tuition costs for employees completing a course with a "B" or betterReimbursement is based on the rate of tuition charged in the state university system.Take Home Vehicles
Police MajorsPolice CaptainsDetectivesAll Sworn Officers (may be subject to mileage charges based on place of residence)911 ManagerCrime SceneSalary Incentives
Based on unit assignments like FTO, Detectives, K-9, SWAT, Traffic, SRO, Marine PatrolShift DifferentialsReferral IncentiveThe City continues to recruit the best candidates for its open positions and we believe that the best sourcfes for candidates are identified through our current employees.
$1,000 incentive for full-time hires$400 incentive for part-time hiresPolice Officer & Police Communications Officer/Public Safety Dispatcher Recruitment Incentives
Up to $2,000 for recruit reimbursement for recently graduated candidates from a Florida Certified Law Enforcement Academy.Up to $1,000 for an Out-of-State Law Enforcement candidate completing Equivalency of Training (EOT) to become a Certified Law Enforcement Officer in the State of Florida.A $2,000 incentive will be paid to a PCO who successfully completes the Phase I, Call Taker training.$2,000 for relocation allotment for any newly hired Police Officer who resides outside of either Miami-Dade or Broward County and relocates to either Miami-Dade or Broward County within six (6) months of hire.
01
Do you acknowledge that this position requires work during the day, evening, overnight, rotating shifts, weekends, holidays and emergencies?
YesNo
02
Please select your years of experience as a Call Taker and/or Dispatcher in 911 Communications.
No ExperienceLess than 1 year1 to 3 years4 to 6 years7 to 9 years10 years or more
Required Question