HexaQuEST Global, Inc.
Job Description:
Lead multiple aligned research teams to support adjacent products Independently and autonomously drives the development of new research studies based on understanding business strategy and knowledge gaps Drive product discovery planning, with design and product partners; inform future direction, including next generation vision, OKRs, roadmaps Structure, plan, and staff significantly complex research initiatives Design, administer, and report on these research studies, and produce associated materials (e.g. research agendas, discussion guides, generative exercises etc.). Contribute to strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams Senior researchers in the shaping of their studies and findings to realize greater impact Lead cross-functional Design Thinking exercises using research findings as a starting point Identify UX metrics worth tracking Prepare and teach introductory training material on experience research, primarily for other user experience practitioners Maintain and uphold research practice and output standards across a Line of Business Support recruiting processes, reaching out to potential candidates, taking part in interviews Required Skills:
Expert User Research skills across all forms of research (evaluative, generative, formative) Continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design Advanced project planning and management skills Ability to lead a complex research study Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering) Comfortable and confident when presenting work UX Research tools for diary studies, remote research, and usability testing
Lead multiple aligned research teams to support adjacent products Independently and autonomously drives the development of new research studies based on understanding business strategy and knowledge gaps Drive product discovery planning, with design and product partners; inform future direction, including next generation vision, OKRs, roadmaps Structure, plan, and staff significantly complex research initiatives Design, administer, and report on these research studies, and produce associated materials (e.g. research agendas, discussion guides, generative exercises etc.). Contribute to strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams Senior researchers in the shaping of their studies and findings to realize greater impact Lead cross-functional Design Thinking exercises using research findings as a starting point Identify UX metrics worth tracking Prepare and teach introductory training material on experience research, primarily for other user experience practitioners Maintain and uphold research practice and output standards across a Line of Business Support recruiting processes, reaching out to potential candidates, taking part in interviews Required Skills:
Expert User Research skills across all forms of research (evaluative, generative, formative) Continued development in adjacent skills such as UX Writing, Information Architecture, and Interaction Design Advanced project planning and management skills Ability to lead a complex research study Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering) Comfortable and confident when presenting work UX Research tools for diary studies, remote research, and usability testing