Holtzman Corp
Service Writer
Holtzman Corp, New Market, Virginia, United States, 22844
Our company is seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for providing excellent customer service and managing the repair and maintenance process for our clients' vehicles.
Responsibilities:
- Greet customers and provide exceptional customer service
- Schedule appointments for service work and repairs
- Communicate with customers about the status of their vehicle repairs
- Prepare accurate estimates for repairs and services
- Maintain accurate records of all work performed
- Check parts invoices and add to work orders
- Complete warranty claims
- Handle payments and end-of-day paperwork
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of automotive repair and maintenance is a plus
- Proficient in computer software programs such as Microsoft Office and Excel
Hours for this position are Monday-Friday 8 AM-5 PM
Excellent benefits package to include medical, optical, dental, disability and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Responsibilities:
- Greet customers and provide exceptional customer service
- Schedule appointments for service work and repairs
- Communicate with customers about the status of their vehicle repairs
- Prepare accurate estimates for repairs and services
- Maintain accurate records of all work performed
- Check parts invoices and add to work orders
- Complete warranty claims
- Handle payments and end-of-day paperwork
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of automotive repair and maintenance is a plus
- Proficient in computer software programs such as Microsoft Office and Excel
Hours for this position are Monday-Friday 8 AM-5 PM
Excellent benefits package to include medical, optical, dental, disability and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.