KPM, LLC
Community Manager - Houston Area
KPM, LLC, Houston, Texas, United States, 77246
Karya Property Management is looking to hire an ambitious Community Manager to join our team in the Houston area! This is a full time position and compensation will range based on experience.
The Community Manager is responsible for all aspects of the property that he/she is assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of Karya policies, and promoting resident satisfaction.
Responsibilities:Overlook leasing activity - follow up on leads and approve application outstandingActively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewalsReview collections daily and make decisions where requiredMonitor all property work orders and supervise execution with lead maintenance personnelManage the make ready schedule and supervise the progressAudit rent roll to monitor rent, lease expiration, MTM tenants, evictionsSubmit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)Must attend emergency calls and assign work to the on-call maintenancePerform other duties assignedRequirements:
High School Diploma or Equivalent required / College Degree preferred3+ years' experience as a Community Manager at a Multifamily propertyMust have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handlingExperience with CAM or CAPSExperience with OnesiteExcellent verbal and written communication skillsCustomer service experienceMust be able to communicate effectively with residents and team membersHigh sense of urgency, with the ability to meet deadlinesAbility to remain organized, professional, and respectful in challenging situationsPhysical Requirements / Working Conditions:
Prolonged periods sitting, standing, and walking throughout the workdayPush, pull, bend, stoop, squat, kneel, climb stairs, and reach above shouldersMust be able to type efficientlyMust be able to lift up to 15 poundsMust be able to work indoors / outdoors or in extreme weather conditionsMust be able to work weekends and/or evenings on a rotating schedule
The Community Manager is responsible for all aspects of the property that he/she is assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of Karya policies, and promoting resident satisfaction.
Responsibilities:Overlook leasing activity - follow up on leads and approve application outstandingActively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewalsReview collections daily and make decisions where requiredMonitor all property work orders and supervise execution with lead maintenance personnelManage the make ready schedule and supervise the progressAudit rent roll to monitor rent, lease expiration, MTM tenants, evictionsSubmit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc.)Must attend emergency calls and assign work to the on-call maintenancePerform other duties assignedRequirements:
High School Diploma or Equivalent required / College Degree preferred3+ years' experience as a Community Manager at a Multifamily propertyMust have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handlingExperience with CAM or CAPSExperience with OnesiteExcellent verbal and written communication skillsCustomer service experienceMust be able to communicate effectively with residents and team membersHigh sense of urgency, with the ability to meet deadlinesAbility to remain organized, professional, and respectful in challenging situationsPhysical Requirements / Working Conditions:
Prolonged periods sitting, standing, and walking throughout the workdayPush, pull, bend, stoop, squat, kneel, climb stairs, and reach above shouldersMust be able to type efficientlyMust be able to lift up to 15 poundsMust be able to work indoors / outdoors or in extreme weather conditionsMust be able to work weekends and/or evenings on a rotating schedule