Paul Thigpen Ford of Waynesboro
Service Writer
Paul Thigpen Ford of Waynesboro, Waynesboro, Georgia, United States, 30830
Seeking Experienced Service WriterPay will be dependent upon experience!BENEFITS
We provide a positive, professional work environment with the best training in the industry.
We believe in employee development through training and advancement from within.
Our team members enjoy terrific benefits which include:
Competitive pay plan
Company provided training and education.
A fun fast-paced environment!
Work Location: One location
Bonus pay Commission pay
Health, Dental, Vision insurance
RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
REQUIREMENTS
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
equal opportunity employer
We provide a positive, professional work environment with the best training in the industry.
We believe in employee development through training and advancement from within.
Our team members enjoy terrific benefits which include:
Competitive pay plan
Company provided training and education.
A fun fast-paced environment!
Work Location: One location
Bonus pay Commission pay
Health, Dental, Vision insurance
RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
REQUIREMENTS
High school diploma or equivalent
Valid commercial driver’s license & clean driving record
Accredited training in service advisor skills, customer satisfaction and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
equal opportunity employer