CommunicateHealth, Inc.
UX Researcher
CommunicateHealth, Inc., Rockville, Maryland, us, 20849
About us
CommunicateHealth is a growing health communication firm with a passion for health literacy and human-centered design. Our mission is simple: to improve lives by designing health information that's easy to understand and use. By making health communications that are clear, accessible, and inclusive, we give people what they need to make informed decisions about their health - and ultimately help advance health equity. Together, our mission-driven team designs inspiring solutions that transform the way people think about health.
About you
You're a mission-driven, mixed methods researcher with a specialty in UX research and experience in analytics. You have experience carrying out end-to-end research, from creating a research plan to writing reports. You excel at moderating research sessions, synthesizing data, and using a wide range of research tools and methods. You like working both independently and collaboratively, have experience giving and receiving feedback on research, and display outstanding critical thinking skills and attention to detail.
What you'll doIdentify appropriate methods and research questions to meet client goalsDevelop research briefs, study plans, and research instruments like screeners, surveys, and moderator's guidesInterpret and analyze web and social media analyticsConduct environmental scans, literature scans, and usability auditsCoordinate directly with research facilities and recruitment vendorsModerate study sessions using multiple methods like focus groups, interviews, and usability testingConduct qualitative and quantitative data analysis, synthesizing findings across participantsDevelop research reports and recommendations that align with study goals and best practices in health communication, health literacy, and UXRequirements
At least 3 years of related work experience and an advanced degree in the social sciences, psychology, public health, human computer interaction, or other related fieldExperience supporting and conducting end-to-end research using a variety of methodsExperience moderating research sessions with diverse audiencesExperience developing research instruments and writing reportsKnowledgeable about UX methods and usability best practicesBenefits
We care
CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Excellent benefits
Open paid time off policy401K with 3% company matchComprehensive health, dental, and vision insurance plans (CH pays 85% for individuals and 80% for families and couples)Parking and commuter reimbursement (Rockville office)Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parentsLife insurance base plan of $50,000A healthy social and emotional work environment
Flexible schedules, including Summer Fridays14 paid HolidaysMonthly all-staff Creative TimeHome office reimbursementStanding desksCo-working space reimbursementGym membership reimbursement (included with company-sponsored health insurance plan)Personal and professional development and training
$1,500 of professional development funds annuallyTuition reimbursementStudent loan reimbursementCompany support for applying to and presenting at professional conferencesIndividual coaching and mentoringCompany-wide and team-based trainingsCompensation range: $79,000 - $105,000
*This position requires physical presence in the United States. Candidates must reside in the United States to be eligible.
CommunicateHealth is a growing health communication firm with a passion for health literacy and human-centered design. Our mission is simple: to improve lives by designing health information that's easy to understand and use. By making health communications that are clear, accessible, and inclusive, we give people what they need to make informed decisions about their health - and ultimately help advance health equity. Together, our mission-driven team designs inspiring solutions that transform the way people think about health.
About you
You're a mission-driven, mixed methods researcher with a specialty in UX research and experience in analytics. You have experience carrying out end-to-end research, from creating a research plan to writing reports. You excel at moderating research sessions, synthesizing data, and using a wide range of research tools and methods. You like working both independently and collaboratively, have experience giving and receiving feedback on research, and display outstanding critical thinking skills and attention to detail.
What you'll doIdentify appropriate methods and research questions to meet client goalsDevelop research briefs, study plans, and research instruments like screeners, surveys, and moderator's guidesInterpret and analyze web and social media analyticsConduct environmental scans, literature scans, and usability auditsCoordinate directly with research facilities and recruitment vendorsModerate study sessions using multiple methods like focus groups, interviews, and usability testingConduct qualitative and quantitative data analysis, synthesizing findings across participantsDevelop research reports and recommendations that align with study goals and best practices in health communication, health literacy, and UXRequirements
At least 3 years of related work experience and an advanced degree in the social sciences, psychology, public health, human computer interaction, or other related fieldExperience supporting and conducting end-to-end research using a variety of methodsExperience moderating research sessions with diverse audiencesExperience developing research instruments and writing reportsKnowledgeable about UX methods and usability best practicesBenefits
We care
CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees. We proactively seek out diverse perspectives and apply them to strengthen our work and our employee experience.
At CommunicateHealth, we acknowledge that our employees are the best and brightest, and we want to compensate you accordingly!
Excellent benefits
Open paid time off policy401K with 3% company matchComprehensive health, dental, and vision insurance plans (CH pays 85% for individuals and 80% for families and couples)Parking and commuter reimbursement (Rockville office)Up to 6 weeks paid parental leave (up to 6 additional weeks of unpaid leave) and flexible schedules for working parentsLife insurance base plan of $50,000A healthy social and emotional work environment
Flexible schedules, including Summer Fridays14 paid HolidaysMonthly all-staff Creative TimeHome office reimbursementStanding desksCo-working space reimbursementGym membership reimbursement (included with company-sponsored health insurance plan)Personal and professional development and training
$1,500 of professional development funds annuallyTuition reimbursementStudent loan reimbursementCompany support for applying to and presenting at professional conferencesIndividual coaching and mentoringCompany-wide and team-based trainingsCompensation range: $79,000 - $105,000
*This position requires physical presence in the United States. Candidates must reside in the United States to be eligible.