UX Researcher_

Job DescriptionAn employer is seeking a Remote UX Researcher in or around the Sacramento/San Francisco Bay Area to join an incredible team leading a major public health technology initiative. This individual will be responsible for conducting user research as part of the user experience design team to drive forward the UX/CX strategy for these products. This individual will work closely with both internal and customer stakeholders to provide feedback and collaboration based on that customer input and surveying. The ideal candidate will have strong experience in user experience design with an emphasis on the research side who is also interested in projects that have a wide and measurable public benefit.Additional responsibilties include:Conduct extensive Human Centered Design research, including interviews, surveys and ethnographic researchCarry out testing and analysis to confirm as part of the effort to gather insightsTake research findings and synthesize results into digestable insights and opportunities for the team to reviewServe as a liason between the customer and designers on the teamProvide insights and critiques of wireframe designs based on user feedback and research analysisMaintain multiple work streams across all products in design/developmentWork within JIRA to manage/organize design backlogmentor junior members of the team around UX/CX design and researchTravel to Sacramento once a monthRate: $92,000 - $141,440 annualWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .Skills and Requirements3+ years of experience as a HCD UX Researcher with a strong portfolio showcasing design skills.Experience planning and conducting user research studies, including usability testing, interviews, surveys, and ethnographic research.Experience creating user personas, journey maps, service blueprints and other design artifacts to guide product development.Ability to collaborate with designers and product managers to translate research findings into actionable design recommendations. Champion user-centered design principles and advocate for the user throughout the product development lifecycle.Experience working in a fast-paced, agile development environment.Ability to travel 3-4 days a month to Sacramento.Bachelor's degree in Graphic Design, HCD, or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Excellent communication skills, experience working across internal and customer stakeholdersExperience researching data driven dashboards and reporting. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.