EmergencyMD
Service Writer - Customer Service Rep
EmergencyMD, Raleigh, North Carolina, United States, 27601
Choice Auto Repair in Raleigh, NC has a can't-miss opportunity for someone with excellent customer service skills and a positive, helpful attitude. Would you like a position where you cooperate with a team without having someone over your shoulder micromanaging you? Can you effectively communicate with all kinds of people? Then you need to keep reading about this position as a
full-time Auto Repair Service Advisor!
SO WHAT'S IN IT FOR YOU?
We pay our Auto Repair Service Advisors
up to $30.00/hour,
based on skills and experience, and enjoy a regular schedule with
no night or weekend hours.
A
sign-on bonus
is available for well-qualified applicants! As for the
terrific benefits and perks
we offer, just check these out:
Health, dental, and vision benefits
60 hours of paid time off (PTO) starting on your first day of employment
Paid holidays
A retirement plan
Employee discounts
Ongoing training that is paid for by the company
Professional development opportunities
Lunch on Fridays
How does that sound? If you're interested, read on to find out what you need to get started in this entry-level customer service role.
WHAT A DAY AS OUR AUTO REPAIR SERVICE ADVISOR LOOKS LIKE
This position works the
day shift, Monday - Friday .
With you behind our counter, our customers have a smooth time making appointments, checking in for them, and getting the services they need. You assist customers both over the phone and in person, answering any questions they have and scheduling appointments for when techs and parts are available. As needed, you order parts and speak with technicians to generate job estimates.
You check customers in when they arrive and collect their payment when they leave. When you can, you suggest further work to the customer and strive to increase profits. A team player, you complete other tasks as needed to ensure each day's appointments are finished smoothly.
You enjoy working with an awesome team and feel great about the excellent service only you can provide!
REQUIREMENTS FOR AN AUTO REPAIR SERVICE ADVISOR
Strong computer proficiency
Ability to lift up to 40 lbs.
Valid driver's license and a clean driving record
5+ years experience as a service writer or related experience is preferred
Although experience is desirable, this is an entry-level position where we'll provide you with the training you need to succeed. We just ask that you're outgoing and able to effectively explain repairs to customers in appropriate ways for their automotive knowledge. You also need to be a team player who can also work independently. A desire to develop your skill set would also be beneficial. Did we just describe you? If so, you'd be a great fit for this entry-level customer service position. Consider applying today!
CHOICE AUTO REPAIR: OUR STORY
Established in 1991, we are a unique automotive repair business built on honesty and integrity. Our mission is to provide exceptional service while creating a model for the future of the industry. Our comprehensive range of auto repair services, auto maintenance, and more ensures that our customers receive top-notch care for their vehicles.
We are proud of our team and give them much of the credit for our continued success and high reviews. In thanks, we strive to make our employees comfortable in our climate-controlled shop so they can do their best work. We also foster a low-drama, professional environment and offer excellent benefits, great pay, and Friday lunches. Come join our tight-knit team and find out what makes our shop a terrific place to work!
HOW TO APPLY
If you're ready to check out this entry-level customer service position, we make it easy to apply. Just fill out our quick 3-minute application. Good luck, we can't wait to hear from you!
Location: 27607
#J-18808-Ljbffr
full-time Auto Repair Service Advisor!
SO WHAT'S IN IT FOR YOU?
We pay our Auto Repair Service Advisors
up to $30.00/hour,
based on skills and experience, and enjoy a regular schedule with
no night or weekend hours.
A
sign-on bonus
is available for well-qualified applicants! As for the
terrific benefits and perks
we offer, just check these out:
Health, dental, and vision benefits
60 hours of paid time off (PTO) starting on your first day of employment
Paid holidays
A retirement plan
Employee discounts
Ongoing training that is paid for by the company
Professional development opportunities
Lunch on Fridays
How does that sound? If you're interested, read on to find out what you need to get started in this entry-level customer service role.
WHAT A DAY AS OUR AUTO REPAIR SERVICE ADVISOR LOOKS LIKE
This position works the
day shift, Monday - Friday .
With you behind our counter, our customers have a smooth time making appointments, checking in for them, and getting the services they need. You assist customers both over the phone and in person, answering any questions they have and scheduling appointments for when techs and parts are available. As needed, you order parts and speak with technicians to generate job estimates.
You check customers in when they arrive and collect their payment when they leave. When you can, you suggest further work to the customer and strive to increase profits. A team player, you complete other tasks as needed to ensure each day's appointments are finished smoothly.
You enjoy working with an awesome team and feel great about the excellent service only you can provide!
REQUIREMENTS FOR AN AUTO REPAIR SERVICE ADVISOR
Strong computer proficiency
Ability to lift up to 40 lbs.
Valid driver's license and a clean driving record
5+ years experience as a service writer or related experience is preferred
Although experience is desirable, this is an entry-level position where we'll provide you with the training you need to succeed. We just ask that you're outgoing and able to effectively explain repairs to customers in appropriate ways for their automotive knowledge. You also need to be a team player who can also work independently. A desire to develop your skill set would also be beneficial. Did we just describe you? If so, you'd be a great fit for this entry-level customer service position. Consider applying today!
CHOICE AUTO REPAIR: OUR STORY
Established in 1991, we are a unique automotive repair business built on honesty and integrity. Our mission is to provide exceptional service while creating a model for the future of the industry. Our comprehensive range of auto repair services, auto maintenance, and more ensures that our customers receive top-notch care for their vehicles.
We are proud of our team and give them much of the credit for our continued success and high reviews. In thanks, we strive to make our employees comfortable in our climate-controlled shop so they can do their best work. We also foster a low-drama, professional environment and offer excellent benefits, great pay, and Friday lunches. Come join our tight-knit team and find out what makes our shop a terrific place to work!
HOW TO APPLY
If you're ready to check out this entry-level customer service position, we make it easy to apply. Just fill out our quick 3-minute application. Good luck, we can't wait to hear from you!
Location: 27607
#J-18808-Ljbffr