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SI Yachts a Germain Company

Service Billing Coordinator/Service Writer

SI Yachts a Germain Company, Staten Island, New York, United States, 10308


SI Yachts, A Germain Company

Service Billing Coordinator/Service Writer

Staten Island, NY

Full-time Monday through Friday

Pay based on experience

SI Yachts is looking for a detail-oriented and well-organized Service Billing Coordinator. The Service Billing Coordinator is responsible for creating and maintaining accurate work orders for billing. The role of this position is to manage and update all retail work orders. Maintain winter storage billing and maintain customer list of warranty items.

Responsibilities:

Assist in all incoming phone activityCreate, maintain, and invoice all service work ordersEnsure all information and documentation is properly captured by technician before processing service work orders into billingRequest all service repair orders from manufacturers on all warranty itemsResponsible for weekly and monthly reportsManage collection calls on past due billingsSchedule lessons, deliveries, and boat moves with captainsSpring/Summer/Winter storage billing and controlSubmit weekly payrollUpdate daily service control logPerform additional work as directedComplete land and dock report, winter layout reportInput daily work order sheets for techsAdding new boats and updating new / used delivery scheduleQualifications:

Marine industry experience preferredStrong organizational skillsEffective communication skillsMaintain vendor relationshipsMicrosoft Office, Excel skills, PDF Editor skills a mustAbility to learn and utilize marina software system, prior experience with Dockmaster a plusStrong verbal and written communication skillsGermain Offers:

Medical, Dental, and Vision Insurance401(k) Savings PlanPaid VacationPaid Company HolidaysCompany Outings and ActivitiesOngoing Professional DevelopmentEmployee DiscountsFamily-Friendly and Inclusive CultureCareer Growth and Internal PromotionsCustom and Competitive Wage PlansCLOSED on Sundays to create a schedule that allows you a job and a life

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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