Waters
Sr. Experience Design Researcher
Waters, Cambridge, Massachusetts, us, 02140
OverviewWe are seeking a Senior User Experience Researcher to join our Digital Product Design team at Waters. This role allows for a blend of remote work and in-office presence. The ideal candidate will have a strong understanding of user-centered design principles, and a passion for improving user experience.
Responsibilities
Engage in both
remote user research (such as usability studies, surveys, and interviews) and
in-person testing
with users in both our Milford and Cambridge offices.
Recruit participants who represent the target audience for each test
Plan and conduct user research, including methods such as usability studies, interviews, surveys, and user testing.
Analyze and synthesize research findings to gain deep insights into user needs and behaviors.
Collaborate with designers, product managers, and engineers to translate research insights into product improvements.
Advocate for the user by presenting research findings to customers and influencing product strategy.
Conduct software testing, ensuring the functionality, reliability, and performance of the product.
Collaborate with the development team to identify, log, and track software defects.
Qualifications
Bachelor’s degree in human-computer interaction, psychology, or a related field.
3+ years of experience in user experience research or a related field.
Proficiency in a variety of user research methods and tools.
Strong analytical skills and the ability to make data-driven decisions.
Excellent communication skills and the ability to clearly articulate research findings.
Experience with user research in agile development environments.
Experience with data analytics software (ex. Datadawg) is a plus.
Understanding chromatography systems and related software is a plus.
#LI-Hybrid
Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words
Experience Design, Design, UX, UI, Interaction Design, User Research, Usability, User Analytics, User Testing, Digital Product Design, User-centered Design, UX Research
Responsibilities
Engage in both
remote user research (such as usability studies, surveys, and interviews) and
in-person testing
with users in both our Milford and Cambridge offices.
Recruit participants who represent the target audience for each test
Plan and conduct user research, including methods such as usability studies, interviews, surveys, and user testing.
Analyze and synthesize research findings to gain deep insights into user needs and behaviors.
Collaborate with designers, product managers, and engineers to translate research insights into product improvements.
Advocate for the user by presenting research findings to customers and influencing product strategy.
Conduct software testing, ensuring the functionality, reliability, and performance of the product.
Collaborate with the development team to identify, log, and track software defects.
Qualifications
Bachelor’s degree in human-computer interaction, psychology, or a related field.
3+ years of experience in user experience research or a related field.
Proficiency in a variety of user research methods and tools.
Strong analytical skills and the ability to make data-driven decisions.
Excellent communication skills and the ability to clearly articulate research findings.
Experience with user research in agile development environments.
Experience with data analytics software (ex. Datadawg) is a plus.
Understanding chromatography systems and related software is a plus.
#LI-Hybrid
Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words
Experience Design, Design, UX, UI, Interaction Design, User Research, Usability, User Analytics, User Testing, Digital Product Design, User-centered Design, UX Research