Technical Program Manager, Music Personalization_

DescriptionAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Key job responsibilitiesA Technical Program Manager manages goal deliverables across multiple software development teams in the Amazon Music org. They dive deep into customer requirements and technical details to ensure "the pieces fit together": customer experience, software interfaces, project timelines, impact measurements, etc. They earn trust with stakeholders across the org (Product Managers, SDMs, SDEs, Applied Scientists) and influence prioritization and technical decisions.They partner closely with development managers to plan team roadmaps and adjust them as needed based on scope changes or new findings. They also support technical contributions from other teams and ensure software development tenets and best practices are upheld.They may also take on org-wide initiatives such as business or goal reviews, operational excellence or efficiency improvements. They are an active contributor to strategic annual planning for the wider org.About the teamAs part of the Music Personalization team, you will help launch new recommender and playlist products and lead initiatives that improve how customers interact with them on the Amazon Music app and on Alexa-enabled devices.We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmapsPreferred Qualifications- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.