Verizon
Product Marketing Consultant
Verizon, Basking Ridge, New Jersey, us, 07920
When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...
As Consultant of Product Marketing, you will be a key liaison for Visible between the Verizon Value Operations and Brand Team, responsible for ensuring that all customer interactions with the Visible brand is positive and consistent across all touchpoints. The Product Marketing Consultant will be responsible for managing the brands' device protect, financing, and partnership programs.
In this position, you will partner with the Customer Marketing, CRM, and Operations teams for the respective brand to understand to execute the overall value add strategy and drive additional options for our end customers. Customer Journey Maps by channel (online and at retail) and the desired end state of said Journeys. Through rigorous analysis of business performance and close collaboration with key stakeholders, you will continually look for areas of opportunity to drive improvements and keep pace with market offerings. This role requires excellent analytical skills, high-caliber communication skills as well as strong business and analytical acumen.
In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).
What we're looking for...
Work closely with cross-functional teams to ensure that the customer experience is consistent across purchase journeys.
Monitor and analyze customer feedback and product take-rates to identify areas for improvement and develop action plans to address them.
Optimize programs to drive business revenue
Identify trends and best practices in customer experience and incorporate them into the brand's strategy.
Read-out on performance and monitor results
Cross-functional execution / go-to-market by working with other teams within the Visible / Value org. to bring projects to market
Ability to understand features, capabilities, limitations, and being able to help vendor partners and partner teams on solutioning
Navigating ambiguity
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Even better if you have one or more of the following:
Consumer telecom experience managing prepaid brands
Experience managing external partners
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours 40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $99,000.00 and $200,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...
As Consultant of Product Marketing, you will be a key liaison for Visible between the Verizon Value Operations and Brand Team, responsible for ensuring that all customer interactions with the Visible brand is positive and consistent across all touchpoints. The Product Marketing Consultant will be responsible for managing the brands' device protect, financing, and partnership programs.
In this position, you will partner with the Customer Marketing, CRM, and Operations teams for the respective brand to understand to execute the overall value add strategy and drive additional options for our end customers. Customer Journey Maps by channel (online and at retail) and the desired end state of said Journeys. Through rigorous analysis of business performance and close collaboration with key stakeholders, you will continually look for areas of opportunity to drive improvements and keep pace with market offerings. This role requires excellent analytical skills, high-caliber communication skills as well as strong business and analytical acumen.
In this role, you'll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).
What we're looking for...
Work closely with cross-functional teams to ensure that the customer experience is consistent across purchase journeys.
Monitor and analyze customer feedback and product take-rates to identify areas for improvement and develop action plans to address them.
Optimize programs to drive business revenue
Identify trends and best practices in customer experience and incorporate them into the brand's strategy.
Read-out on performance and monitor results
Cross-functional execution / go-to-market by working with other teams within the Visible / Value org. to bring projects to market
Ability to understand features, capabilities, limitations, and being able to help vendor partners and partner teams on solutioning
Navigating ambiguity
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Even better if you have one or more of the following:
Consumer telecom experience managing prepaid brands
Experience managing external partners
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours 40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $99,000.00 and $200,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.