Fort Valley State University
Communications Officer/Dispatcher
Fort Valley State University, Fort Valley, Georgia, United States, 31030
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Communications Officer/Dispatcher.
Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Communications Officer is the first point of contact for all emergency and non-emergency calls to Fort Valley State University and determines the nature of calls and deploys the appropriate personnel and/or equipment. The communications officer reports to the Communications Supervisor and police chain of command.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Receives and responds to incoming telephone calls and radio messagesProvides direction and guidance to callersMonitors the electronic alarm systems and fire alarm system on continuous basisOperates multi-channel base radioMaintains records on telephone calls, radio messages and alarmsMaintains daily log of all activities reported to the Office of Campus PoliceDispatches Campus Police personnel to handle calls for servicesMonitors, records, and downloads CCTV video footage on the University's video surveillance systemUtilizes the University's computer-based access control system to assist officers with opening and securing doorsUtilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official dutiesMaintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in filesMaintains a clean and efficient officeAssists with security details and special events in and around the UniversityWorks varying shifts (day and/or night), including weekends and holidaysPerforms other duties as assignedMINIMUM QUALIFICATIONS:
High School Diploma or GEDOne to three months related experience and/or trainingExperience using computers (keyboarding, data entry, etc.)Keyboard/type 30-40 words per minute. Finalists will be given a keyboarding/typing proficiency test.Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employmentExcellent verbal and written communication skillsExcellent decision-making skills and the ability to think and act quicklyPREFERRED QUALIFICATIONS:
Associate's degreeTwo years related work experienceLaw enforcement experienceExperience working on a college campusWORKING CONDITIONS:
Always wear a designated uniform while on dutyWork is performed primarily indoors, in a temperature-controlled environmentRequires weekend, holiday, and day/night shift workMaintain POST certification as a Communications OfficerFrequently required to sit; talk and listenPeriodically required to reach with hands and armsOccasionally required to walk; and stoop, kneel, crouch or bendMay be required to lift up to approximately 25 poundsWill be required to attend assigned University events
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Communications Officer is the first point of contact for all emergency and non-emergency calls to Fort Valley State University and determines the nature of calls and deploys the appropriate personnel and/or equipment. The communications officer reports to the Communications Supervisor and police chain of command.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Receives and responds to incoming telephone calls and radio messagesProvides direction and guidance to callersMonitors the electronic alarm systems and fire alarm system on continuous basisOperates multi-channel base radioMaintains records on telephone calls, radio messages and alarmsMaintains daily log of all activities reported to the Office of Campus PoliceDispatches Campus Police personnel to handle calls for servicesMonitors, records, and downloads CCTV video footage on the University's video surveillance systemUtilizes the University's computer-based access control system to assist officers with opening and securing doorsUtilizes the Georgia Crime Information and National Crime Information Center databases to assist police officers in the performance of their official dutiesMaintains, sorts, and files reports alphabetically, numerically, chronologically and by other predetermined categories; looks up information in filesMaintains a clean and efficient officeAssists with security details and special events in and around the UniversityWorks varying shifts (day and/or night), including weekends and holidaysPerforms other duties as assignedMINIMUM QUALIFICATIONS:
High School Diploma or GEDOne to three months related experience and/or trainingExperience using computers (keyboarding, data entry, etc.)Keyboard/type 30-40 words per minute. Finalists will be given a keyboarding/typing proficiency test.Obtain Peace Officer Standard and Training (POST) certification as a Communications Officer within six (6) months of employmentExcellent verbal and written communication skillsExcellent decision-making skills and the ability to think and act quicklyPREFERRED QUALIFICATIONS:
Associate's degreeTwo years related work experienceLaw enforcement experienceExperience working on a college campusWORKING CONDITIONS:
Always wear a designated uniform while on dutyWork is performed primarily indoors, in a temperature-controlled environmentRequires weekend, holiday, and day/night shift workMaintain POST certification as a Communications OfficerFrequently required to sit; talk and listenPeriodically required to reach with hands and armsOccasionally required to walk; and stoop, kneel, crouch or bendMay be required to lift up to approximately 25 poundsWill be required to attend assigned University events
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .