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SURFACE EXPERTS, INC.

Creative Repair Specialist - Miami/Fort Lauderdale

SURFACE EXPERTS, INC., Miami, Florida, us, 33222


Benefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentBenefits:

Bonus based on performanceCompany carPTODo you like working with your hands? Do you enjoy variety in your work? Being a Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

Surface Experts is a national brand that is in the process of growing our team in Miami/Fort Lauderdale. We are looking to fill our field technician roles. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.

A Day in the Life of a Surface Experts Technician:

Benefits/Perks:

Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1Great Work/Life Balance: No nights, no weekendsTime Off: Paid holidays and accruable vacationFlexible work schedule: Can accommodate midweek appointmentsPaid New Hire Training: Onboarding includes learning alongside a trained technicianCompany Car: Each technician drives a branded company vehicle for job dutiesTools Included: All necessary tools and product are providedLearn a New Trade: Develop skills in a brand new emerging tradeSupportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solvingSmall Business: Local business with an owner who works alongside the team each dayMentorship Opportunities: Ongoing repair training and career developmentDedicated Help Lines: Technician Support Team on call to assist to questionsOur Core Values:

Serve OthersBe a Problem SolverTrust the ProcessOur Mission:

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Job Duties and Responsibilities:

In the Field Daily

On the jobsite for 4+ customers per dayOn-site Work Orders, customer service, and follow-upsWorking for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.Customer Service and Communication

Display world-class customer service for tenants and property management staffTrack work progress and notes in our mobile CRM/Dispatch toolCommunicate with support team with questions

Follow Repair ProcessUnderstand and utilize our unique 5-step repair processEmploy each tool in your custom tool-kitProblem-solve repairs with creativityPreferred Qualifications:

Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobbyExperience working in facilities maintenance can be a big plus, but is not requiredAn ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.Willingness to commit to learning a skill that may take months to master.What We Value:

Attention to detailEnjoy working with a teamAbility to manage your own scheduleCustomer service experienceExcellent work ethicThe ideal applicant is someone who finds pride in their work and enjoys fixing things. Most of our customers are faced with replacing their counter, floor, tub or other hard surface. As a repair tech we can repair the damage, saving them the hassle and cost of replacement.

Compensation: $40,000.00 - $55,000.00 per year

Compensation: $20.00 - $23.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels ... Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.Core Values

Serve OthersPut Relationships FirstNo JerksBe HumbleBe a Problem Solver

Be CuriousSeek to Understand the Cause of the ProblemWork SmartConstantly ImproveTrust the Process

Be OrganizedBe TeachablePut Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.