Marketing Co-Ordinator

Responsibilities:

Manage, create, and publish original, high-quality content for products/platformsAdminister all company social media accounts ensuring up-to-date contentLiaise with writers and designers to ensure content is informative and appealingCollaborate with Marketing and Product development teams to create social buzz regarding new product launchesFacilitate client-company communication (respond to queries, get reviews, and organize chats and Q&A sessions) Prepare weekly and monthly reports on web traffic and ROIMonitor SEO and user engagement and suggest content optimizationCommunicate with industry professionals via social media to create a strong networkTrain internal teams to integrate and maintain a cohesive social media strategyStay up-to-date with new digital technologies and social media best practicesProcess milestones for the clients and employees to work towardAssist customers with setting up and navigating programs or softwarePromote the value of the productUpsell services and products with the brand imagePromote value through customer experienceAssist in creating training courses and educational materials for clients & Close loop communication with clients using the CRM platform Review customer complaints and concerns and seek to improve the customer experience

Requirements and Skills:

Proven work experience in digital marketingHands-on experience using social media for brand awarenessUnderstanding of SEO and web traffic metricsAn ability to identify target audience preferences and build content to meet themFamiliarity with web design and publishingExcellent multi-tasking skillsStrong written and verbal communication skillsExperience working with brand image and promoting value through customer experienceExceptional ability to communicate and foster positive business relationshipsBachelor's or Master's degree in Marketing or a relevant field.