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Hoffman & Hoffman

Inside Sales and Marketing Coordinator

Hoffman & Hoffman, Charlotte, North Carolina, United States, 28245


Job Title:

Inside Sales & Marketing Coordinator

Status:

Full Time, Non-Exempt

Reports to:

Hoffman Comfort Products Branch Manager

Work Schedule:

Monday-Friday 7:30am – 4:30pm

Work Location:

Charlotte Office – Charlotte, NC

Are you a curious professional driven by putting your best effort into everything you do?

Do you have extraordinary communication skills and maybe a penchant for design? The ideal Inside Sales & Marketing Coordinator for Hoffman Comfort Products (HCP), will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This individual must be comfortable in making dozens of calls per day while speaking to customers across multiple vertical markets and sales channels. Some beginning graphic design experience is a plus along with familiarity with a range of marketing concepts, practices, and procedures. The Inside Sales & Marketing Coordinator we are looking for is positive, professional, and eager to learn. We are a small, flexible team ready to meet the demands of a fast-paced work environment.

We are all employee owners at Hoffman & Hoffman, so we want someone willing to go the extra mile to get things done. Is it you? If you are ready for a challenge, let’s talk.

Employment at Will:

Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Position Responsibilities:Convert new sales opportunities through the inbound lead process and outbound cold calling.Expand existing sales opportunities into targeting key accounts.Renew key accounts through various account nurturing programs.Understand customer needs and requirements.Maintain and expand the database of prospects and the master mailing list.Coordinate inside sales effort with outside sales.Process orders and follow-up to ensure customer satisfaction.Coordinate HCP marketing efforts with the Hoffman & Hoffman Marketing Department and vendors.Propose and layout monthly fliers and email blasts using Canva software.Develop and design layouts of communications such as presentations, newsletters, event support materials, marketing flyers, and brochures using Canva software.Maintain site analytics, metrics, and campaign reporting as necessary.Position Requirements:

Bachelor’s degree in Business, Communications, or Marketing preferred, or 3-5 years of like experience.Excellent verbal and written communications skills.Strong phone presence with a customer-oriented approach.Proficient skill level and experience in Microsoft Word, PowerPoint, and Excel.Knowledge using Canva graphic design is a plus.Strong customer service skills.Must be well organized.Demonstrated ability to work proactively, collaboratively, and independently.Ability to effectively build relationships with customers and co-workers.

Physical Demands:

Standing: Frequently

Walking: Frequently

Sitting: Frequently

Bending: Frequently

Use of hands/fingers: Frequently

Pushing/Pulling 12 lbs. or less: Frequently

Lifting/Carrying 10 lbs. or less: Frequently

Lifting/Carrying 11-20 lbs.: Occasionally

Reaching Outward: Occasionally

Reaching Above Shoulder: Occasionally

Squatting/Kneeling: Occasionally

The work environment at Hoffman & Hoffman, Inc. is an open office environment in a controlled atmosphere building.

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

EOE/Disabled/Veterans