FIS
Corporate Communications - Internal Communications Manager (CTO)
FIS, Ohio City, Ohio, United States, 45874
Job Description
Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.
About the role
As an Internal Communications Manager, you will serve as our Internal Communications Business Partner for the Worldpay Chief Technology Office (CTO) team and report to Corporate Communications. The role will manage development of communication strategy, execution and implementation of people-centric communications to support the business goals of the CTO.
What you will be doing:Partners closely with the CTO (Chief Technology Organization) to deliver communications for people programs.Develops and manages the execution of strategic communication plans and the implementation of communications tacticsAdvises senior management in our Chief Technology Organization on communications initiatives to support company objectivesManages the development, production and implementation of internal communicationsConsults with internal clients to develop appropriate communications solutions and utilizes communications methods and techniques to develop strategic approaches to meet client objectivesAnalyzes communications policies, procedures, and standards for efficiency and effectiveness based on the needs of the target audiences and select appropriate communications vehiclesDetermines need for and content of graphics to explain and enhance written materials and edits materials for content, grammar, format, etc.Gains approval on materials from appropriate personnel, reviews final copy of materials to ensure correctness and readiness for production and arranges for production and distribution of materialsCoordinates projects by determining project scope, deadlines and resourcesMeets with internal customers requesting communications to gather information, e.g., purpose/message of materials, method of communications and tone/image of materials and make recommendations on the organization, style, etc.Directs the development of communications vehicles, e.g., management briefs, videos, special events, verbal and written presentations.Coordinates projects and oversees all phases of production, e.g., planning, writing, producing with internal/external vendors. May negotiate contracts with vendor management to support communications needs, objectives, budget and time frames.Conducts surveys to obtain feedback from employees regarding CTO communicationsCoaches company representatives to maximize the effectiveness of their presentations to internal audiencesBe a student of the business and over time learn how the CTO function works and supports the success of the wider Worldpay COO function and overall enterprisePerforms staff leadership role and promotes motivation through effective management and mentoringMaintains budget as required and ensures all financial objectives and expectations are metMaintains history file of communicationsSupport content and agenda in conjunction with CTO leadership officeOther related duties assigned as neededWhat you need:
Excellent written and verbal communication skills are required, along with proven communication planning, execution, and measurementAbility to influence and partner within organizationHigh energy and positive attitude to work with varying stakeholders and get them through to the "final mile" of action and outcomesPersistent and relationship-focusedExperience in technical communicationAbility to respond to assignments with little or no notice, manage shifting priorities and operate in ambiguityMust have the ability to handle conflicts and successfully manage multiple projects concurrentlyMust be able to exercise sound judgment independentlyStrong organizational and time management skillsStrong attention to detail and interpersonal skillsSome limited travel may be requiredEmail marketing experience, preferably Marketo is preferred
What we offer you:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.
About the role
As an Internal Communications Manager, you will serve as our Internal Communications Business Partner for the Worldpay Chief Technology Office (CTO) team and report to Corporate Communications. The role will manage development of communication strategy, execution and implementation of people-centric communications to support the business goals of the CTO.
What you will be doing:Partners closely with the CTO (Chief Technology Organization) to deliver communications for people programs.Develops and manages the execution of strategic communication plans and the implementation of communications tacticsAdvises senior management in our Chief Technology Organization on communications initiatives to support company objectivesManages the development, production and implementation of internal communicationsConsults with internal clients to develop appropriate communications solutions and utilizes communications methods and techniques to develop strategic approaches to meet client objectivesAnalyzes communications policies, procedures, and standards for efficiency and effectiveness based on the needs of the target audiences and select appropriate communications vehiclesDetermines need for and content of graphics to explain and enhance written materials and edits materials for content, grammar, format, etc.Gains approval on materials from appropriate personnel, reviews final copy of materials to ensure correctness and readiness for production and arranges for production and distribution of materialsCoordinates projects by determining project scope, deadlines and resourcesMeets with internal customers requesting communications to gather information, e.g., purpose/message of materials, method of communications and tone/image of materials and make recommendations on the organization, style, etc.Directs the development of communications vehicles, e.g., management briefs, videos, special events, verbal and written presentations.Coordinates projects and oversees all phases of production, e.g., planning, writing, producing with internal/external vendors. May negotiate contracts with vendor management to support communications needs, objectives, budget and time frames.Conducts surveys to obtain feedback from employees regarding CTO communicationsCoaches company representatives to maximize the effectiveness of their presentations to internal audiencesBe a student of the business and over time learn how the CTO function works and supports the success of the wider Worldpay COO function and overall enterprisePerforms staff leadership role and promotes motivation through effective management and mentoringMaintains budget as required and ensures all financial objectives and expectations are metMaintains history file of communicationsSupport content and agenda in conjunction with CTO leadership officeOther related duties assigned as neededWhat you need:
Excellent written and verbal communication skills are required, along with proven communication planning, execution, and measurementAbility to influence and partner within organizationHigh energy and positive attitude to work with varying stakeholders and get them through to the "final mile" of action and outcomesPersistent and relationship-focusedExperience in technical communicationAbility to respond to assignments with little or no notice, manage shifting priorities and operate in ambiguityMust have the ability to handle conflicts and successfully manage multiple projects concurrentlyMust be able to exercise sound judgment independentlyStrong organizational and time management skillsStrong attention to detail and interpersonal skillsSome limited travel may be requiredEmail marketing experience, preferably Marketo is preferred
What we offer you:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass