Illinois Employer
PROMOTIONS MANAGER
Illinois Employer, East Hazel Crest, Illinois, United States,
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11984664
Job Overview:
The Manager develops, coordinates, organizes, and ensures successful completion of promotions and promotional advertising for their assigned WCH property.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Creates, implements and executes promotions (immediate, short and long range) to ensure growth in player profitability and overall brand engagement while retaining existing customers and acquiring new customersDesigns and executes promotions for the Casinos that drives play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)Develops canned instantaneous promotions with collateral support via all media/communication options that can be implemented immediately; Communicates and works with other departments to determine criteria/standard procedures for instantaneous promotions usageEnsures that promotions are creative, bring energy to the property, and adhere to Gaming Commission regulations and/or other state requirements based on regionCreates and implements promotions that are tailored to online and on property (OLOP) company initiativesEvaluates reports and measurements of promotions to ensure they meet or exceed expectations of play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)Maintains an ongoing schedule of promotions as outlined in the property marketing planPrepares financial pro forma projections of expected profitability for proposed promotions and reviews the results of past promotions and events; Makes recommendations for the feasibility of repeating or modifying those promotionsDevelops theme, format and budget specifications for all promotionsCoordinates and acts as master of ceremonies for promotions and special events related to the casinoCoordinates all dcor requirements for promotionsDetermines staffing needs and ensures proper work schedules necessary to implement promotionsEnsures public awareness of eventsDirects, oversees, and assists the Corporate Director of Promotions, Property and Corporate leadership with planning of promotions, entertainment and other marketing projects as assignedDistributes promotional materials online, throughout casino, and local area as neededCompletes required paperwork and reporting for promotion winners including winners releases and IRS 1099 formsHandles special assignments from the Corporate Director of Promotions, Chief Marketing Officer, and Property LeadershipCommunicates all events and information related to the events to operating departments to ensure timely coordination of all promotions and assures that appropriate personnel are equipped to address customer concernsEstablishes an effective working relationship with all operating departmentsOther duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying)
Bachelors Degree in Marketing, Public Relations or Related Field AND two (2) years supervisory or management experience in Marketing required
OR F ur (4) years experience in a Management position in Marketing requiredOR Three (3) years experience in a Supervisory position with Wind Creek Hospitality required
Two (2) years experience with planning and/or execution of promotions and special events - required
Five (5) years Marketing, IT, or Customer Engagement experience in a major casino or resort environment (property or organization with revenues larger than \$250 million per year) with a proven track record of increased revenues required
Experienced and proficient user in Microsoft Excel; a skills test will be administered and candidate must achieve at least 70% skills pass rate required
Excellent verbal and written communication skills; English and Spanish fluency preferred
Experience in Commercial Gaming (preferred)
Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful per
Job Overview:
The Manager develops, coordinates, organizes, and ensures successful completion of promotions and promotional advertising for their assigned WCH property.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Creates, implements and executes promotions (immediate, short and long range) to ensure growth in player profitability and overall brand engagement while retaining existing customers and acquiring new customersDesigns and executes promotions for the Casinos that drives play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)Develops canned instantaneous promotions with collateral support via all media/communication options that can be implemented immediately; Communicates and works with other departments to determine criteria/standard procedures for instantaneous promotions usageEnsures that promotions are creative, bring energy to the property, and adhere to Gaming Commission regulations and/or other state requirements based on regionCreates and implements promotions that are tailored to online and on property (OLOP) company initiativesEvaluates reports and measurements of promotions to ensure they meet or exceed expectations of play, trips, time on device, increased brand engagement and hotel occupancy (where applicable)Maintains an ongoing schedule of promotions as outlined in the property marketing planPrepares financial pro forma projections of expected profitability for proposed promotions and reviews the results of past promotions and events; Makes recommendations for the feasibility of repeating or modifying those promotionsDevelops theme, format and budget specifications for all promotionsCoordinates and acts as master of ceremonies for promotions and special events related to the casinoCoordinates all dcor requirements for promotionsDetermines staffing needs and ensures proper work schedules necessary to implement promotionsEnsures public awareness of eventsDirects, oversees, and assists the Corporate Director of Promotions, Property and Corporate leadership with planning of promotions, entertainment and other marketing projects as assignedDistributes promotional materials online, throughout casino, and local area as neededCompletes required paperwork and reporting for promotion winners including winners releases and IRS 1099 formsHandles special assignments from the Corporate Director of Promotions, Chief Marketing Officer, and Property LeadershipCommunicates all events and information related to the events to operating departments to ensure timely coordination of all promotions and assures that appropriate personnel are equipped to address customer concernsEstablishes an effective working relationship with all operating departmentsOther duties and responsibilities as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying)
Bachelors Degree in Marketing, Public Relations or Related Field AND two (2) years supervisory or management experience in Marketing required
OR F ur (4) years experience in a Management position in Marketing requiredOR Three (3) years experience in a Supervisory position with Wind Creek Hospitality required
Two (2) years experience with planning and/or execution of promotions and special events - required
Five (5) years Marketing, IT, or Customer Engagement experience in a major casino or resort environment (property or organization with revenues larger than \$250 million per year) with a proven track record of increased revenues required
Experienced and proficient user in Microsoft Excel; a skills test will be administered and candidate must achieve at least 70% skills pass rate required
Excellent verbal and written communication skills; English and Spanish fluency preferred
Experience in Commercial Gaming (preferred)
Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful per