Studs
Austin, Domain Northside, Part-Time Studio Supervisor
Studs, Austin, Texas, us, 78716
Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment-all at an accessible price point.
Based in the Austin at the Domain Northside Studio, the Studio Supervisor will report to the Studio Manager. You will be responsible for executing the Studio's presentation and experience while providing an amazing experience to Studs' clients.
Hourly Rate:
$24/hour
Key Responsibilities:
REVENUE
Financial Acumen
Reviews business reporting with the Studio Manager and Assistant Studio Manager to understand and effectively communicate opportunities in key business metricsPartners with the Studio Manager and Assistant Studio Manager to implement strategies to continually improve key business metrics and achieve sales planService Oriented
Contributes to a performance oriented culture by setting clear expectations and targets for the Studio team while leading the sales floorStructures the sales floor to maximize sales and service aptitudeServes as a brand ambassador: welcomes and educates clients to the unique Studs' piercing and shopping experience through our selling cycleImplements and trains to service recovery best practicesOPERATIONS
Optimizes Work Processes
Oversees the Studio's experience division including selling culture, bedside manner, and training or the Studio's presentation division including brand standards and visual merchandisingMonitors, tracks, and communicates trends in their division area to the Studio Manager and collaborates on solutionsDecision Quality & Execution
Balances analysis, experience, and integrity when making decisions for the overall businessUnderstands when to take action and when to escalate to the Studio ManagerHolds themselves and staff accountable to meet directive execution datesActs with a clear sense of ownership over the Studio's experience and presentation responsibilitiesTALENT
Builds and Develops Effective Teams
Contributes to creating a sense of belonging and strong team morale through collaborationLeads by example and models inclusive behavior for the Studio teamIntegrity
Prioritizes Studio compliance and ensures staff is accountable to company policies and standard operating proceduresAdmits mistakes and is not afraid to escalate when help is neededLives out our Core Values: We're All in This Together, We're All Ears, and We're Always Growing.Shows consistency by providing best-in class service to everyone in the studioProvides prompt and direct coaching and feedback with clear actionablesRequirements:
Experience: 6 months of comparable Retail Management experience; experience with jewelry, piercing, or hospitality is a plusAvailability: 4-29 hours per week inclusive of weekdays and weekendsComfortable standing for extended periods of time up to 8+ hoursAble to lift, carry, and move at least 20 lbsMust be able to handle chemicals safelyDriven, creative problem solver that consistently acts with integrity and speaks upOwner's mindset, with the ability to approach feedback and problems with a positive attitude.Benefits & Perks
30 hours of accrued Sick Time401kExclusive employee piercing and jewelry discounts (plus discounts for friends and family)Learning and development opportunities to support development and foster an inclusive culture
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
Click here for the Studs Privacy Notice for California Applicants.
Based in the Austin at the Domain Northside Studio, the Studio Supervisor will report to the Studio Manager. You will be responsible for executing the Studio's presentation and experience while providing an amazing experience to Studs' clients.
Hourly Rate:
$24/hour
Key Responsibilities:
REVENUE
Financial Acumen
Reviews business reporting with the Studio Manager and Assistant Studio Manager to understand and effectively communicate opportunities in key business metricsPartners with the Studio Manager and Assistant Studio Manager to implement strategies to continually improve key business metrics and achieve sales planService Oriented
Contributes to a performance oriented culture by setting clear expectations and targets for the Studio team while leading the sales floorStructures the sales floor to maximize sales and service aptitudeServes as a brand ambassador: welcomes and educates clients to the unique Studs' piercing and shopping experience through our selling cycleImplements and trains to service recovery best practicesOPERATIONS
Optimizes Work Processes
Oversees the Studio's experience division including selling culture, bedside manner, and training or the Studio's presentation division including brand standards and visual merchandisingMonitors, tracks, and communicates trends in their division area to the Studio Manager and collaborates on solutionsDecision Quality & Execution
Balances analysis, experience, and integrity when making decisions for the overall businessUnderstands when to take action and when to escalate to the Studio ManagerHolds themselves and staff accountable to meet directive execution datesActs with a clear sense of ownership over the Studio's experience and presentation responsibilitiesTALENT
Builds and Develops Effective Teams
Contributes to creating a sense of belonging and strong team morale through collaborationLeads by example and models inclusive behavior for the Studio teamIntegrity
Prioritizes Studio compliance and ensures staff is accountable to company policies and standard operating proceduresAdmits mistakes and is not afraid to escalate when help is neededLives out our Core Values: We're All in This Together, We're All Ears, and We're Always Growing.Shows consistency by providing best-in class service to everyone in the studioProvides prompt and direct coaching and feedback with clear actionablesRequirements:
Experience: 6 months of comparable Retail Management experience; experience with jewelry, piercing, or hospitality is a plusAvailability: 4-29 hours per week inclusive of weekdays and weekendsComfortable standing for extended periods of time up to 8+ hoursAble to lift, carry, and move at least 20 lbsMust be able to handle chemicals safelyDriven, creative problem solver that consistently acts with integrity and speaks upOwner's mindset, with the ability to approach feedback and problems with a positive attitude.Benefits & Perks
30 hours of accrued Sick Time401kExclusive employee piercing and jewelry discounts (plus discounts for friends and family)Learning and development opportunities to support development and foster an inclusive culture
Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
Click here for the Studs Privacy Notice for California Applicants.