Communications Rep_

**Overview****CHI is looking for a PRN Communications Rep - hours of work will be between 6pm-6am.****Location:**CHI Health Saint Francis2620 W FAIDLEY AVEGRAND ISLAND, Nebraska 68803CHI Health St. Francis was established in Grand Island Neb. in 1887. Today our hospital is a regional referral center with more than 100 physicians and more than 1100 employees working together to build a healthier community. Our goal is to provide patients with high-quality medical care close to home where they can be supported by their family friends and community.**Responsibilities****Essential Job Functions:**+ Answers and routes external and internal telephone calls.+ Takes messages as necessary and forwards them to appropriate individuals.+ Responds to emergency telephone calls according to established procedures.+ Utilizes the overhead paging system as needed to contact staff and relay information to building occupants.+ Announces emergency and informational “codes” according to policies and procedures.+ Coordinates conference calls for physicians, administration, and other staff.+ Greet and directs patients and family members+ Maintains strict confidentiality of patient and families+ Communicates with patients, families and team members in a manner which promotes dignity and respect.**Qualifications****Position Qualifications****Education:**+ High school graduate or equivalent preferred.+ Prior multi-line phone system and customer service experience is preferred.**Experience/Pre-Requisites:**+ Knowledge of multi-line phone systems.+ Knowledge of general office practices and procedures.+ Knowledge and experience with the use of computer applications including, but not limited to, Microsoft Office Suite products.+ Skill in effectively communicating both verbally and with written communications.+ Ability to establish and maintain effective working relationships with physicians, patients, co-workers and the public.+ Ability to work independently, with little or no supervision.+ Ability to handle stressful situations.**Physical Demands and Environmental Conditions:**+ Sitting for extensive periods of time.+ Physical dexterity involved in operation of phone, keyboard, and mouse.+ Occasionally lifts up to 35 pounds.**Pay Range**$15.00- $20.33 /hourWe are an equal opportunity/affirmative action employer.