TELECOMMUNICATIONS SPECIALIST_

Summary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will analyze and review documentation to ensure accuracy, completeness, and feasibility with competing requirements and compliance with established local/agency policy and regulations. You will coordinate with Subject Matter Experts to identify and resolve schedule issues, changes in operational requirements, and demands from possible competing customers/users. You will monitor the status of telecommunications service requests and reviews active TSR's for potential difficulties. You will log all service request received from the customers into the telecommunications management system. You will rate and categorize telecommunication requests. Requirements Conditions of Employment Qualifications Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Coordinating and managing all Telecommunication Service Requests (TSR); analyzing and reviewing documentation to ensure accuracy, completeness, feasibility, and compatibility; identifying and resolving schedule issues, changes in operational requirements, and demands from possible competing customers/users; explaining and advising on various telecommunications aspects to include line speed, available lines, communications paths, and the timeline required to complete the request; monitoring the status of telecommunications service requests, reviewing active TSR's for potential difficulties; ensuring TSR completion dates coincide with requester due dates; providing assistance and advisory services to customers in estimating dates, responding to routine inquiries involving implementation of service requests; briefing customers on proper usage of telecommunications services and the management tools available for the required submission of service requests; AND logging all service requests received from the customers into the telecommunications management system, ensuring that the proper syntax is used for proper report actions. Additional qualification information can be found from the following Office of Personnel Management website: http://pm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/telecommunications-series-0391/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Education Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis In lieu of specialized experience listed in the Qualifications section, applicants may qualify based on education OR equivalent combination of experience and education as follows: I have successfully completed master's or equivalent graduate degree or I have successfully completed 2 full years of progressively higher level graduate education leading to a master's degree or I have successfully completed LL.B. or J.D., if related to the position being filled sajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/ or I have a combination of experience and education as described above that equates to one year of experience. My percentage of the required education plus my percentage of the required experience equal one hundred percent. Additional Information This position is eligible for part time, full time or ad-hoc telework at the discretion of management. This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: ecnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf.