State of Maryland
Civic Designer, Innovation Team
State of Maryland, Baltimore, Maryland, United States, 21276
Introduction
The civic designer is appointed by, and serves at the pleasure of, the Governor.
The civic designer will work as part of the Innovation Team to deploy design-based innovation approaches that support Maryland communities. The civic designer will support research, synthesis and framework development, idea generation, prototyping, and testing for the Innovation Team.
To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME - Civic Designer, Innovation Team)
GRADE
21
LOCATION OF POSITION
Annapolis and Baltimore City, MD
POSITION DUTIES
General Purpose:
The civic designer will play a central role in deploying design-based innovation approaches to support the Innovation Team's work to reduce child poverty in Maryland.
Responsibilities:Guide Innovation Team colleagues, together with collaborators in government and in Maryland communities, through rigorous innovation processes, including research, synthesis and framework development, idea generation, prototyping, and testingDesign, plan, and deliver qualitative design researchMake research findings relevant and impactful through a variety of formats such as slide decks, stories, videos, experiences, exhibits, and design artifactsEmploy best practices to create a seamless user experience for those within government and for communities across MarylandDevelop templates, tools, and methods that government can use to improve service and program deliveryEngage and collaborate with community organizations dedicated to strategies that promote economic mobility and reduce child povertyPlan and execute workshops with stakeholdersStay up to date with trends in civic design and public innovation and share best practices and cutting-edge researchPrepare reports, summaries, presentations, visuals, recommendations, and other work products and present to government leaders, community members, and other partnersSupport the Innovation Team and other state government colleagues in agile ways of workingOther duties and projects as assignedMINIMUM QUALIFICATIONS
Experience applying equity-centered design approaches to projects and workstreamsExperience conducting user research and generating actionable next stepsExperience working across government, nonprofit, and private sectorsA customer service mindset and commitment to relationship-building within and beyond governmentA track record of demonstrating and successfully applying the following characteristics:
Excellent ability to simplify information and concepts, to formulate options and recommendations, and to communicate with all levels of management and workforce to achieve objectivesSteady and resolute manner that inspires confidence and trustStates and maintains position backed by facts, while working through differences and alternative views in a respectful mannerEffective listener - probes, surfaces, and shares new ideas and ways of doing thingsHigh energy, highly resilient, and resourcefulA "self-starter" motivated by the achievement of the organization, the team, and themselves - in that orderOrganized, with the ability to manage and prioritize multiple priorities and work projectsA team player, with the ability to organize, assign, and track completion of work by direct and indirect team membersFlexible and adaptable, even while maintaining a keen focus on objectivesLeads by example - hands on role modelHighest personal standards of integrity
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME - Civic Designer, Innovation Team)
The State of Maryland is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The State of Maryland is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The State of Maryland is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The State of Maryland will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
The civic designer is appointed by, and serves at the pleasure of, the Governor.
The civic designer will work as part of the Innovation Team to deploy design-based innovation approaches that support Maryland communities. The civic designer will support research, synthesis and framework development, idea generation, prototyping, and testing for the Innovation Team.
To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME - Civic Designer, Innovation Team)
GRADE
21
LOCATION OF POSITION
Annapolis and Baltimore City, MD
POSITION DUTIES
General Purpose:
The civic designer will play a central role in deploying design-based innovation approaches to support the Innovation Team's work to reduce child poverty in Maryland.
Responsibilities:Guide Innovation Team colleagues, together with collaborators in government and in Maryland communities, through rigorous innovation processes, including research, synthesis and framework development, idea generation, prototyping, and testingDesign, plan, and deliver qualitative design researchMake research findings relevant and impactful through a variety of formats such as slide decks, stories, videos, experiences, exhibits, and design artifactsEmploy best practices to create a seamless user experience for those within government and for communities across MarylandDevelop templates, tools, and methods that government can use to improve service and program deliveryEngage and collaborate with community organizations dedicated to strategies that promote economic mobility and reduce child povertyPlan and execute workshops with stakeholdersStay up to date with trends in civic design and public innovation and share best practices and cutting-edge researchPrepare reports, summaries, presentations, visuals, recommendations, and other work products and present to government leaders, community members, and other partnersSupport the Innovation Team and other state government colleagues in agile ways of workingOther duties and projects as assignedMINIMUM QUALIFICATIONS
Experience applying equity-centered design approaches to projects and workstreamsExperience conducting user research and generating actionable next stepsExperience working across government, nonprofit, and private sectorsA customer service mindset and commitment to relationship-building within and beyond governmentA track record of demonstrating and successfully applying the following characteristics:
Excellent ability to simplify information and concepts, to formulate options and recommendations, and to communicate with all levels of management and workforce to achieve objectivesSteady and resolute manner that inspires confidence and trustStates and maintains position backed by facts, while working through differences and alternative views in a respectful mannerEffective listener - probes, surfaces, and shares new ideas and ways of doing thingsHigh energy, highly resilient, and resourcefulA "self-starter" motivated by the achievement of the organization, the team, and themselves - in that orderOrganized, with the ability to manage and prioritize multiple priorities and work projectsA team player, with the ability to organize, assign, and track completion of work by direct and indirect team membersFlexible and adaptable, even while maintaining a keen focus on objectivesLeads by example - hands on role modelHighest personal standards of integrity
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
To apply, please submit your resume to innovation.team@maryland.gov by the deadline, Friday, July 12, 2024 at 11:59PM ET. The subject line should read: (YOUR NAME - Civic Designer, Innovation Team)
The State of Maryland is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The State of Maryland is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The State of Maryland is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The State of Maryland will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.