Pacifica Hotels
Director of Sales and Marketing, Full Time
Pacifica Hotels, Kailua, Hawaii, United States, 96734
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Director of Sales & MarketingRate of Pay: Salary Range $130,000 - $150,000Bonus Eligible: YesRelocation Offered
Opportunity Awaits on the beautiful Island of Hawaii... King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Director of Sales & Marketing to share the aloha spirit and strive to create a memorable guest experience.
The Director of Sales & Marketing will be an integral part of the team and oversee revenue generation for all sales segments including tour and travel, group and catering revenue.
Core functions of the position, but are not limited to the following;
Implement sales strategy to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction.Direct the day to day activities of the Sales Team, assist with the planning, organizing for each revenue segment including food and beverage; assign work for each manager, develop and communicate strategies and goals.Create, train and motivate those responsible for all segments including food and beverage.Ensure group and catering operational procedures are in place and being followed by all team members within the hotel.Manage all human resource-related actions in accordance with the Company rules and policies.Achieving or exceeding individual and team sales group goals and hotel budget.Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and rate.Seeking new customers through strategic outbound sales efforts for all segments.Solicitation of new and existing business to meet/exceed revenue goals. Including cold calls, direct sales calls, sales blitzes, and hotel tours.Monitoring sales team activities/performance to ensure revenue goals meet or exceed established plan and accurately reporting to managementCollaborate with corporate Revenue Management resources to help make informed decisions and maximize revenue.Developing and maintaining positive relationships with peers and competitors.Providing support and coaching for team members to drive high levels of performance, job satisfaction and ensure they reach their booking goals and revenue budget.Training and empowering sales team members to exercise good judgement and make profitable business decisions.Train department team members on all Marriott required brand standards training. Ensures their own training is completed.Develop/maintain knowledge of market trends, competition to ensure group and catering offerings are in-line with the market.Displaying leadership in guest hospitality, exemplifying customer service and create a positive example for guest relations.Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondents, etc.)Completing ongoing sales objectives and action plans as directed by Corporate Director of Sales.Completing all weekly, monthly and quarterly reporting on accounts, individual, segment and tier production.Partner with Revenue Managers and General Managers with weekly calls to review and update 30/60/90 day group & catering forecasting in order to meet and/or exceed our budgeted goals.Interview hourly and salaried candidates and making recommendations on new hires, pay rates and terminations.Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.Perform other duties as assigned, requested or deemed necessary by management.
***Management retains the discretion to add or change the duties of the position at any time. ***Overseen Markets:
Group BusinessBusiness TransientBanquet Catering
Booking Objective: Specific goals to be established after 90 days.
Knowledge/Education/Experience:
Proficient in Microsoft applications. At least five (5) years of sales and marketing leadership in hospitality required. Knowledge of Island of Hawaii and State of Hawaii market highly preferred. Ability to speak multiple languages preferred. College graduate desirable. Experience in a union environment is preferred but not required.
Skills/Abilities/Other Requirements:
English speaking or bilingual. Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to direct performance of team members and follow-up with corrective action where needed. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Dependable.
At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position, but may include:
• Competitive Pay• Employee Explore Travel Program: Hotel room discounts at over 30 Marriott brands and over 7,000+ Marriott hotels around the world, including 34 Hawaii locations• 20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations• Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations• Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide• Sense of place and culture• Paid company holidays and other paid time off (vacation, sick, birthday)• Medical Insurance• Free Dental Insurance• Free Life & Temporary Disability Insurance• Attractive Pension/Retirement Plans• Monthly Wellness Event• Reward & Recognition• Free hot meal each shift worked prepared by our Culinary Ohana• Free employee parking directly on-site in hotel parking lot each shift worked• Dry cleaning allowance/ free laundering of employee uniforms• Other employee shopping and spa discounts• Learning & Development Opportunities through Marriott Global Source, Pacifica Hotels University and MORE!
Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort’s ohana!
Director of Sales & MarketingRate of Pay: Salary Range $130,000 - $150,000Bonus Eligible: YesRelocation Offered
Opportunity Awaits on the beautiful Island of Hawaii... King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Director of Sales & Marketing to share the aloha spirit and strive to create a memorable guest experience.
The Director of Sales & Marketing will be an integral part of the team and oversee revenue generation for all sales segments including tour and travel, group and catering revenue.
Core functions of the position, but are not limited to the following;
Implement sales strategy to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction.Direct the day to day activities of the Sales Team, assist with the planning, organizing for each revenue segment including food and beverage; assign work for each manager, develop and communicate strategies and goals.Create, train and motivate those responsible for all segments including food and beverage.Ensure group and catering operational procedures are in place and being followed by all team members within the hotel.Manage all human resource-related actions in accordance with the Company rules and policies.Achieving or exceeding individual and team sales group goals and hotel budget.Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and rate.Seeking new customers through strategic outbound sales efforts for all segments.Solicitation of new and existing business to meet/exceed revenue goals. Including cold calls, direct sales calls, sales blitzes, and hotel tours.Monitoring sales team activities/performance to ensure revenue goals meet or exceed established plan and accurately reporting to managementCollaborate with corporate Revenue Management resources to help make informed decisions and maximize revenue.Developing and maintaining positive relationships with peers and competitors.Providing support and coaching for team members to drive high levels of performance, job satisfaction and ensure they reach their booking goals and revenue budget.Training and empowering sales team members to exercise good judgement and make profitable business decisions.Train department team members on all Marriott required brand standards training. Ensures their own training is completed.Develop/maintain knowledge of market trends, competition to ensure group and catering offerings are in-line with the market.Displaying leadership in guest hospitality, exemplifying customer service and create a positive example for guest relations.Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondents, etc.)Completing ongoing sales objectives and action plans as directed by Corporate Director of Sales.Completing all weekly, monthly and quarterly reporting on accounts, individual, segment and tier production.Partner with Revenue Managers and General Managers with weekly calls to review and update 30/60/90 day group & catering forecasting in order to meet and/or exceed our budgeted goals.Interview hourly and salaried candidates and making recommendations on new hires, pay rates and terminations.Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.Perform other duties as assigned, requested or deemed necessary by management.
***Management retains the discretion to add or change the duties of the position at any time. ***Overseen Markets:
Group BusinessBusiness TransientBanquet Catering
Booking Objective: Specific goals to be established after 90 days.
Knowledge/Education/Experience:
Proficient in Microsoft applications. At least five (5) years of sales and marketing leadership in hospitality required. Knowledge of Island of Hawaii and State of Hawaii market highly preferred. Ability to speak multiple languages preferred. College graduate desirable. Experience in a union environment is preferred but not required.
Skills/Abilities/Other Requirements:
English speaking or bilingual. Ability to make timely, effective decisions. Ability to prioritize, organize and delegate work assignments. Ability to maintain good team member relations. Ability to develop and maintain effective guest relations. Ability to direct performance of team members and follow-up with corrective action where needed. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Dependable.
At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position, but may include:
• Competitive Pay• Employee Explore Travel Program: Hotel room discounts at over 30 Marriott brands and over 7,000+ Marriott hotels around the world, including 34 Hawaii locations• 20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations• Friends & Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations• Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide• Sense of place and culture• Paid company holidays and other paid time off (vacation, sick, birthday)• Medical Insurance• Free Dental Insurance• Free Life & Temporary Disability Insurance• Attractive Pension/Retirement Plans• Monthly Wellness Event• Reward & Recognition• Free hot meal each shift worked prepared by our Culinary Ohana• Free employee parking directly on-site in hotel parking lot each shift worked• Dry cleaning allowance/ free laundering of employee uniforms• Other employee shopping and spa discounts• Learning & Development Opportunities through Marriott Global Source, Pacifica Hotels University and MORE!
Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort’s ohana!