United Network for Organ Sharing
Manager, Corporate Communications
United Network for Organ Sharing, Richmond, Virginia, United States, 23214
About the PositionPosition DescriptionAs the Corporate Communications Manager, you will play a pivotal role in shaping and executing integrated communication strategies that convey the impactful work carried out by UNOS and the OPTN to UNOS staff, UNOS members and the public. Your role encompasses both internal and external communication, reaching employees, UNOS members, media, and the general public. Additionally, you will provide essential support for executive communications and government affairs, advocating on behalf of UNOS and the transplant community.Key Responsibilities:*
Comprehensive Communication Strategies:
Work closely with UNOS department leadership and staff to understand business priorities and develop proactive, integrated communications plans to support them.*
Membership Support:
Develop and execute communications strategies that provide education and resources to support UNOS members, which include, but are not limited to, transplant hospitals, organ procurement organizations and histocompatibility labs. Deploy web and email marketing tactics to effectively reach members.*
Change Management:
Support change initiatives by helping employees and the public understand the reasons behind changes, addressing concerns, and ensuring a smooth transition.*
Executive Communication:
Develop and deploy executive communications strategies that effectively convey the vision, mission, and key messages of UNOS through its leadership team to employees and external audiences.*
Crisis Communications Management:
Lead crisis communications planning, response, and recovery efforts, ensuring timely and effective communication during challenging situations.*
Government Affairs Support:
Develop communications strategies to support government affairs activities and advocate on behalf of UNOS, the transplant community, and the patients we serve.*
Media Relations:
Strengthen relationships with reporters, proactively educate them about UNOS's activities, and respond to emerging issues and opportunities in the media landscape.*
Media Training:
Provide media training and prepare UNOS spokespersons, as well as community speakers, for interviews and external outreach.*
External Speaking Opportunities:
Identify and strategize external speaking opportunities to showcase UNOS's work and prepare UNOS representatives for presentations.*
Internal Branding:
Reinforce the organization's brand and culture among employees through consistent messaging and storytelling.*
Content Marketing:
Lead the development of compelling content and leverage across multiple channels including UNOS' public websites, intranet, and social media.*
Collaborative Alignment:
Collaborate closely with creative services, branding and marketing, philanthropy and government relations teams to ensure messaging and brand alignment across the organization.*
Team Leadership:
Lead and manage a team, providing guidance to help team members achieve their individual, departmental, and organizational goals and foster their career growth.*
Strategic Leadership:
Participate as a key member of the Communications leadership team, contributing to defining the department's direction and priorities.*
Performance Metrics:
Work closely with the Director of Communications, Community Affairs and Philanthropy to establish success metrics and identify strategies for ongoing process improvement within the department and the organization.
Minimum Requirements5+ years of experience in developing and leading media strategies, reputation management, internal communications, crisis communications, and communications strategies supporting government relations activities. Highly desired: 10+ years' experience.2+ years of people management experience is required, with 5+ years preferred.Critical SkillsProven ability to lead teams, manage multiple projects effectively, and adapt to changing priorities.Profound and evolving knowledge of effective communications practices and industry tools, particularly in media relations, community engagement, internal communications, and executive communications.Ability to establish and nurture effective relationships with key stakeholders.Proficiency in leading communication strategies with cross-functional teams to achieve organizational goals.Exceptional oral, written, and presentation skills for engaging diverse audiences.Demonstrated ability to work collaboratively in a fast-paced, deadline-oriented environment while building strong relationships with teams, peers, and clients .Ability to evaluate and establish project requirements, priorities, staffing requirements, budgets, and timeframes for both large-scale efforts and quick-turnaround projects.Proven project management skills.Capability to translate complex material into audience-appropriate communications.A positive, can-do attitude and a commitment to fostering a fun and inclusive workplace environment.Additional Skills & QualificationsHealth care experience preferredEducation4-year degree in communications, public relations, marketing or a related field, or an equivalent level of professional work experience required. (Master's degree preferred).Physical RequirementsGeneral office demands
About Us
The United Network for Organ Sharing (UNOS) coordinates the nation's organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.Top workplace in Richmond since 2014UNOS is a great place to work! We have been named a Top Workplace in Richmond by the
Richmond Times-Dispatch
for 10 years in a row.Virginia Values Veterans CertifiedUNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia's Veterans.UNOS Benefits
For information on UNOS, including more information on employee benefits, take a look at the UNOS Employee Benefits Summary.Authorization
Must be authorized to work in the US. Sponsorship is not available for this position.Agency Statement
No Agencies Please.UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law ("protected categories"). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at human.resources@unos.org to self-identify or request an accommodation.EEO is the Law | EEO is the Law Supplement | E-Verify Participation English/Spanish | Right to Work | Right to Work Spanish | Pay Transparency
Comprehensive Communication Strategies:
Work closely with UNOS department leadership and staff to understand business priorities and develop proactive, integrated communications plans to support them.*
Membership Support:
Develop and execute communications strategies that provide education and resources to support UNOS members, which include, but are not limited to, transplant hospitals, organ procurement organizations and histocompatibility labs. Deploy web and email marketing tactics to effectively reach members.*
Change Management:
Support change initiatives by helping employees and the public understand the reasons behind changes, addressing concerns, and ensuring a smooth transition.*
Executive Communication:
Develop and deploy executive communications strategies that effectively convey the vision, mission, and key messages of UNOS through its leadership team to employees and external audiences.*
Crisis Communications Management:
Lead crisis communications planning, response, and recovery efforts, ensuring timely and effective communication during challenging situations.*
Government Affairs Support:
Develop communications strategies to support government affairs activities and advocate on behalf of UNOS, the transplant community, and the patients we serve.*
Media Relations:
Strengthen relationships with reporters, proactively educate them about UNOS's activities, and respond to emerging issues and opportunities in the media landscape.*
Media Training:
Provide media training and prepare UNOS spokespersons, as well as community speakers, for interviews and external outreach.*
External Speaking Opportunities:
Identify and strategize external speaking opportunities to showcase UNOS's work and prepare UNOS representatives for presentations.*
Internal Branding:
Reinforce the organization's brand and culture among employees through consistent messaging and storytelling.*
Content Marketing:
Lead the development of compelling content and leverage across multiple channels including UNOS' public websites, intranet, and social media.*
Collaborative Alignment:
Collaborate closely with creative services, branding and marketing, philanthropy and government relations teams to ensure messaging and brand alignment across the organization.*
Team Leadership:
Lead and manage a team, providing guidance to help team members achieve their individual, departmental, and organizational goals and foster their career growth.*
Strategic Leadership:
Participate as a key member of the Communications leadership team, contributing to defining the department's direction and priorities.*
Performance Metrics:
Work closely with the Director of Communications, Community Affairs and Philanthropy to establish success metrics and identify strategies for ongoing process improvement within the department and the organization.
Minimum Requirements5+ years of experience in developing and leading media strategies, reputation management, internal communications, crisis communications, and communications strategies supporting government relations activities. Highly desired: 10+ years' experience.2+ years of people management experience is required, with 5+ years preferred.Critical SkillsProven ability to lead teams, manage multiple projects effectively, and adapt to changing priorities.Profound and evolving knowledge of effective communications practices and industry tools, particularly in media relations, community engagement, internal communications, and executive communications.Ability to establish and nurture effective relationships with key stakeholders.Proficiency in leading communication strategies with cross-functional teams to achieve organizational goals.Exceptional oral, written, and presentation skills for engaging diverse audiences.Demonstrated ability to work collaboratively in a fast-paced, deadline-oriented environment while building strong relationships with teams, peers, and clients .Ability to evaluate and establish project requirements, priorities, staffing requirements, budgets, and timeframes for both large-scale efforts and quick-turnaround projects.Proven project management skills.Capability to translate complex material into audience-appropriate communications.A positive, can-do attitude and a commitment to fostering a fun and inclusive workplace environment.Additional Skills & QualificationsHealth care experience preferredEducation4-year degree in communications, public relations, marketing or a related field, or an equivalent level of professional work experience required. (Master's degree preferred).Physical RequirementsGeneral office demands
About Us
The United Network for Organ Sharing (UNOS) coordinates the nation's organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.Top workplace in Richmond since 2014UNOS is a great place to work! We have been named a Top Workplace in Richmond by the
Richmond Times-Dispatch
for 10 years in a row.Virginia Values Veterans CertifiedUNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia's Veterans.UNOS Benefits
For information on UNOS, including more information on employee benefits, take a look at the UNOS Employee Benefits Summary.Authorization
Must be authorized to work in the US. Sponsorship is not available for this position.Agency Statement
No Agencies Please.UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law ("protected categories"). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at human.resources@unos.org to self-identify or request an accommodation.EEO is the Law | EEO is the Law Supplement | E-Verify Participation English/Spanish | Right to Work | Right to Work Spanish | Pay Transparency