Performance Automotive Network
Service Writer - Performance Lexus RiverCenter
Performance Automotive Network, Fort Wright, Kentucky, United States,
Overview
We are seeking a
Service Writer
with 3+ years of experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At
Performance Lexus Norther Kentucky
, we value a
Service Advisor
who has extensive product knowledge and offer genuine advice to customers.
Earn
$55,000.00
to
$75,000.00
Annually (Experience Based)
Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)
This Position is Full Time
Bilingual
Is A Plus
At
Performance Lexus Northern Kentucky
, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
At Performance Lexus RiverCenter, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
Why Choose Performance Lexus Northern Kentucky?
Brand new State-Of-The-Art facility!!
Service shop environmentally controlled all four season of the year!
Performance Automotive Network provides Careers, not jobs!
Advancement potential rewards top performers!
Employee Benefits Available:
Paid vacation
401k retirement plans with
Generous Company Match
Health insurance
Vision coverage
Dental Plan
HSA or FSA plans
Life insurance
Short- and long-term disability
Ask about our
Technician Tuition Assistance Program!
Coming soon:
"
Performance Tech Academy"
ResponsibilitiesService Writer:
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customer’s and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a “promise time” for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications
3+ years of Service (Writer) experience preferred
High school diploma/GED required
Competent level of computer literacy
Substantial time management technique
Have a general understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Possess a driving record that allows you to operate customer and company vehicles
Performance Lexus Northern Kentucky
is a drug-free workplace
We are seeking a
Service Writer
with 3+ years of experience to provide personalized assistance on light maintenance and repair services, especially for our Express Maintenance service. At
Performance Lexus Norther Kentucky
, we value a
Service Advisor
who has extensive product knowledge and offer genuine advice to customers.
Earn
$55,000.00
to
$75,000.00
Annually (Experience Based)
Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)
This Position is Full Time
Bilingual
Is A Plus
At
Performance Lexus Northern Kentucky
, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
At Performance Lexus RiverCenter, we are proud to offer a workplace culture that is second to none. Our team in Covington, KY is fast-paced, fun, and cohesive, providing every employee with the opportunity to grow and take on greater responsibility. With a focus on developing our staff under the guidance of a caring leadership team, we are confident that you will enjoy a fulfilling career with us.
Why Choose Performance Lexus Northern Kentucky?
Brand new State-Of-The-Art facility!!
Service shop environmentally controlled all four season of the year!
Performance Automotive Network provides Careers, not jobs!
Advancement potential rewards top performers!
Employee Benefits Available:
Paid vacation
401k retirement plans with
Generous Company Match
Health insurance
Vision coverage
Dental Plan
HSA or FSA plans
Life insurance
Short- and long-term disability
Ask about our
Technician Tuition Assistance Program!
Coming soon:
"
Performance Tech Academy"
ResponsibilitiesService Writer:
Maintain your Customer Satisfaction Scores at or above the district goal
Receiving in customer’s and their automobiles in the most effective and timely manner
Constant communication with your service technicians
Calling customers with diagnostic results and recommendations from your technicians
Selling the recommendations from your technicians
Communicate authorized recommendations to your technicians with a “promise time” for completion of work
Prompt call to customers when vehicle is washed and ready
Notify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick up
Close all repair orders and review with customers as they pick up their automobiles
Qualifications
3+ years of Service (Writer) experience preferred
High school diploma/GED required
Competent level of computer literacy
Substantial time management technique
Have a general understanding of automotive maintenance
Maintain an energetic, positive, and respectful attitude with everyone
Possess a driving record that allows you to operate customer and company vehicles
Performance Lexus Northern Kentucky
is a drug-free workplace