Senior National Accounts Manager (Cox Communities)

Cox Communications is seeking a Senior National Account Manager who is highly experienced in business development and large account management. This role will personally negotiate long-term, highly complex national contracts and develop C-suite relationships within their assigned market, top national consultants, Single Family Unit (SFU) builders, and Multi-Dwelling Unit (MDU) developers/owners. This leader will identify opportunities to maintain and grow revenue for an assigned portfolio using a highly consultative sales approach and develop strong networks with boundary partners and top executives in the MDU and SFU communities.

Defines and implements the wholesale account strategy for assigned national strategic accounts; collaborates with the broader team to execute plans and tactics. Account strategy includes the establishment of Executive Account briefings, facilitates top-to-top executive meetings, show/event presence, and driving of media/PR visibility. Provides leadership, vision, and initially, dotted line development for the account executives establishing relationships with National Account customers locally for the purpose of satisfying customers and exceeding company revenue objectives. Helps set objectives for Account Executives to ensure achievement of National Account Strategy goals for Cox's IoT solutions by monitoring performance, providing training, feedback, coaching, counseling, and evaluating performance.

Cox Communities is the division of Cox that delivers solutions, value, and trust for Multi-Dwelling & Single-Family Unit owners, managers, developers, and residents within their communities. The Cox Communities team acts as their client's trusted advisor by supporting them in reaching their business goals of optimizing rents, occupancy, and future-proofing their properties.

What You'll Do

• Sell Cox Communities solutions within our assigned territory and national relationships with assigned customers; identify opportunities to maintain and grow revenue to meet business objectives.
• Responsible for the account revenue base and identifies the appropriate course of action needed to protect and grow it.
• Define and implement the wholesale account strategy for assigned national strategic accounts; collaborate with the broader team to execute plans and tactics. Account strategy includes the establishment of executive account briefings, facilitating top to top executive meetings, show/event presence, and the driving of media/PR visibility.
• Provide leadership, vision, and initially, dotted line development for the account executives establishing relationships with national account customers locally for the purpose of satisfying customers and exceeding company revenue objectives.
• Help set objectives for account executives to ensure the achievement of the Consultant Account Strategy goals by monitoring performance, providing training, feedback, coaching, counseling, and evaluating performance.
• Cultivate executive-level relationships within customer's organization, develop and deliver presentations as needed.
• Support and lead competitive field efforts through the implementation of acquisition and win-back tactics as directed.
• Proactively identify strategies and plans to address competitor activity in a very fluid, competitive market. Remain current on competitor activities, pricing, and product offerings, and negotiate offers to highlight CCI's competitive advantages.
• Partner closely with field sales and business operations on planning and budgeting for functions. Partner with pricing and marketing to finalize profitable target offers and specials for large MDU customers.
• Serve as the primary contact and escalation point for assigned national accounts ensuring timely resolution of issues, build-out, product delivery, and relationship strength.
• Analyze the Return on Investment (ROI) of various business scenarios; ensure that decisions align with CCI's best interests and develop business cases to support recommendations.
• Develop and administer sales plans including identification of objectives and action programs to achieve overall business goals. Conduct tactical planning, standardized reporting, and feedback on the effectiveness of existing sales plans.
• Work with product management & the MDU marketing team to improve experience and drive increased resident/property owner loyalty.
• Work across internal and external teams to develop strategies, identify best practices, and recommend improvements to training, systems, and processes.
• Develop strong relationships with C-level officers (internal and external customers)

What's In It For You

We're adamant about paying talent what they're worth. Aside from compensation, our award-winning employee culture and top-notch benefits package speak to our commitment to employees:

• We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• Our employees receive competitive salary packages and top-notch bonus/incentive plans.
• We help you prepare for the future with a 401k (that we'll generously match), life insurance, and disability insurance.
• enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness, and more.
• As you grow your family, rest assured that you'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that and even offer paid hours for you to do so.
• Our employees enjoy discounts on computers, entertainment, travel and more.
• Continuing education and professional development are important, and at Cox we offer both.
• We all love our pets-whether they walk, crawl, fly, swim, or slither-and we're happy to supply insurance for them as well.

Believe it or not, there's even more than that! We have a veritable smorgasbord of benefits at Cox, giving you the freedom to pick and choose what works best for you and your family.

Who You Are

Minimum Qualifications:

• BA/BS degree and 10 years of related experience. The right candidate could also have a different combination, such as a master's degree and 8 years of related experience, or Ph.D and 5 years of related experience, or a High school diploma/GED and 14 years of related experience
• 5 years of business-to-business new business development experience.
• Experience with various industry events like NAHB IBS, BIAOC, BIASD, BIASC, HBACA, and SNHBA.
• Safe drivers are needed; a valid driver's license is required.

Preferred Qualifications:

• 2 or more years of experience in a management role is preferred.
• BA/BS degree in marketing/communications/business is highly desired.
• Experience in the telecommunications industry desired.
• Demonstrated ability to read and interpret business-to-business contracts.
• Good working knowledge of communications technologies.
• Strong executive presence with polished presentation and negotiation skills.
• Proven ability to collaborate with all affected internal teams.
• Demonstrated ability to build strong relationships and deal well with conflict.
• Demonstrated leadership abilities.
• Proficiency in MS Excel, Word, PowerPoint, and Outlook.
• Experience in complex large customer negotiations and sales.

Join the Cox family of businesses and make your mark today!

USD 138,600.00 - 207,800.00 per year

Compensation:

Compensation includes a base salary of $138,600.00 - $207,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $63,840.00.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.