Principal Operational Risk Oversight (Marketing Technology & Analytics)
Discover Financial Services, Inc., Riverwoods, IL, United States
Principal Operational Risk Oversight (Marketing Technology & Analytics)
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
This role is responsible for operational risk oversight activities specific to a respective business line or corporate function. This includes advising, assessing, and effectively challenging all operational risks and mitigants for the specific business and their impact on both risk appetite and the goals and objectives of the business. This individual contributor will oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. This role will work with other corporate and non-financial risk leaders and their teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs. Critical to success will be providing an effective second line of defense including monitoring, testing, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. This role will also be expected to engage with, influence, and lead business partners at all levels in the organization, escalate risks, when necessary, actively participate in governance and management committees, and may effectively engage with regulators along with management. This role may participate on cross-team Non-Financial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the principal is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities:
- Executes the risk-based approach to independent risk assessments and oversight for the business Ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
- Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
- Participate in and engage with business leaders in governance to help drive a culture of effective risk management.
- Updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
- Updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
- Scopes and executes risk assessments in the marketing technology and analytics business. Assesses operational risk for the digital marketing analytics and reviews risks and controls for the coordination, implementation and optimization of Marketing strategies and associated processes, attachments, and statements in support of a variety of acquisition and retention strategies.
- Reviews operational risks and controls for marketing campaigns, marketing analytics processes, marketing channel decisioning and execution and digital properties.
- Monitors and reviews operational risk KRIs and reports on breaches or elevated risk levels. Maintains good relationship with business stakeholders and Business Risk Officers in the organization.
- Effectively challenges issues, RCSAs, controls, 1 LOD Monitoring plans, OREs while supporting the business to maintain operational risk in the acceptable levels and risk appetite of the organization.
- Reporting and quantitative/qualitative analysis with medium to advanced Excel skills and other tools strongly preferred.
Minimum Qualifications
- Bachelor’s degree in business administration and management
- 6 + years of Law, Risk, or Operations experience
- 3 + years of experience in first or second-line risk, control, or compliance role in a highly regulated financial institution subject to Heightened Standards.
- In Lieu of Education Experience 10 + years of risk management experience in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related
Preferred Qualifications
- 8 + years of risk management experience in a financial environment with specific focus on operational risk management or internal audit or related.
#LI-RR
Application Deadline:
The application window for this position is anticipated to close on Jul-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
About This Role
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
This role is responsible for operational risk oversight activities specific to a respective business line or corporate function. This includes advising, assessing, and effectively challenging all operational risks and mitigants for the specific business and their impact on both risk appetite and the goals and objectives of the business. This individual contributor will oversee the operational risk activities across the business in partnership with business line leaders, business line control leaders, and other second and third line leaders including compliance risk and internal audit. This role will work with other corporate and non-financial risk leaders and their teams to ensure the effective implementation of enterprise and operational risk programs by the business and driving the effective challenge process of these programs. Critical to success will be providing an effective second line of defense including monitoring, testing, and operational risk assessments of the business to ensure effective risk management practices and strong control environment for the business. This role will also be expected to engage with, influence, and lead business partners at all levels in the organization, escalate risks, when necessary, actively participate in governance and management committees, and may effectively engage with regulators along with management. This role may participate on cross-team Non-Financial Risk department special projects and ad hoc analysis/reporting to senior management on operational risks. In executing these functions, the principal is expected to collaborate closely with other colleagues across Operational Risk Oversight, Non-Financial Risk Management, Corporate Risk Management, and other lines of business and corporate functions. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities:
- Executes the risk-based approach to independent risk assessments and oversight for the business Ensure effective oversight of the business and leverages the results from NFRM Testing COE to drive an effective risk and control environment for the business.
- Execute operational risk advisory and effective challenge for programs across the Non-Financial Risk Programs.
- Participate in and engage with business leaders in governance to help drive a culture of effective risk management.
- Updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
- Updates status reports of program initiatives, activities, and non-financial risks to management and committees and escalate concerns and successes.
- Scopes and executes risk assessments in the marketing technology and analytics business. Assesses operational risk for the digital marketing analytics and reviews risks and controls for the coordination, implementation and optimization of Marketing strategies and associated processes, attachments, and statements in support of a variety of acquisition and retention strategies.
- Reviews operational risks and controls for marketing campaigns, marketing analytics processes, marketing channel decisioning and execution and digital properties.
- Monitors and reviews operational risk KRIs and reports on breaches or elevated risk levels. Maintains good relationship with business stakeholders and Business Risk Officers in the organization.
- Effectively challenges issues, RCSAs, controls, 1 LOD Monitoring plans, OREs while supporting the business to maintain operational risk in the acceptable levels and risk appetite of the organization.
- Reporting and quantitative/qualitative analysis with medium to advanced Excel skills and other tools strongly preferred.
Minimum Qualifications
- Bachelor’s degree in business administration and management
- 6 + years of Law, Risk, or Operations experience
- 3 + years of experience in first or second-line risk, control, or compliance role in a highly regulated financial institution subject to Heightened Standards.
- In Lieu of Education Experience 10 + years of risk management experience in a highly regulated financial/depository environment with specific focus on operational risk management, internal audit, or related
Preferred Qualifications
- 8 + years of risk management experience in a financial environment with specific focus on operational risk management or internal audit or related.
#LI-RR
Application Deadline:
The application window for this position is anticipated to close on Jul-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work.To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Learning & Development
Never get tired of learning
Mentors, a Tech Academy, Shine Brighter U: there are all sorts of ways to develop as part of our team. We hope they inspire you to grow. After all, brighter futures are what we’re all about.
Hear about life in Corporate Functions from our team
With our benefits, life’s easier – which means you’re free to grow
Join us and you can expect a whole lot of rewards. From Health and insurance to on-site fitness centers, there’s everything you need to thrive – in and out of work.
Feel at home in a business where everyone accepts everyone
When you feel at home in a team, there’s nothing you can’t achieve. With our Diversity, Equity & Inclusion (DE&I) program and 10 Employee Resource Groups, everyone belongs.
Learn more about what we do for our communities
Diversity, Equity & Inclusion Community
06/28/2024
Two members of the Pride Employee Resource Group (E...
How Two Veterans Amplify the Power of Adaptability and Advocacy
As we celebrate Military Awareness Month, two membe...
04/15/2024
Changemakers: How Two Leaders in the Deaf Community Face Challenges Head On
In recognition of Deaf History Month, two changemak...
A step-by-step guide to kicking off a career with us.
01
Step two
Play our Pymetrics mini-games
03
Step three
Join us for an interview
04
Step four
Receive your offer (subject to screening)
05
Step five
Enjoy our on-boarding experience
- 01/02
Seen it, like it, want it? Start your job application.
REMOTE ELIGIBLE
IN-OFFICE: RIVERWOODS, ILLINOIS
REMOTE ELIGIBLE
IN-OFFICE: RIVERWOODS, ILLINOIS