American Airlines
Manager, Communications
American Airlines, Dallas, Texas, United States, 75215
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Manager of Corporate Communications is part of American’s Global Engagement team that supports and works closely with the airline’s commercial organization. In this role, the right candidate will be responsible for developing, leading and executing communications programs that explain American’s business initiatives to media, our customers, team members and other stakeholders. This individual must be able to work in a high-pressure environment with tight deadlines and real-time issues management.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Aggressively tell the story of American’s efforts to execute on the company’s strategic objectives, specifically related to its commercial programs
Create robust external and internal communications plans to inform, educate and engage team members, customers and media
Develop and maintain relationships with key travel, aviation and consumer lifestyle media, including ability to influence news cycles around positive news and issues management
Drafts stories and other materials for internal company newsletter, employee intranet site and internal events
Staffs and assists executives with the planning of media interviews and events
Works with journalists and other members of the media to facilitate the development of their stories to positively influence coverage
Collaborates with internal stakeholders throughout the company to gather information for news, announcements and events
Uphold the integrity of the Global Engagement division by developing and maintaining strong relationships between Global Engagement and leaders across the company
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor’s degree in Journalism, Communications or relevant field
6-7 years relevant work experience in communications in a corporate or agency setting
Preferred Qualifications- Education & Prior Job Experience
Experience working in a fast-paced environment
Experience working as a reporter or journalist or in corporate communications or media relations for a large, multi-national organization is a plus
Previous experience with positively and effectively leading teams, internal and external partners, thinking critically to connect the dots across workgroups and teams to ensure strategies and impacts are clearly understood
Experience collaborating up, down, and across matrixed organizations
Excellent organizational and project management skills and ability to meet deadlines
Ability to lead tasks, manage processes, analyze and problem-solve, work independently as well as in a group
Skills, Licenses & Certifications
Is relentlessly hardworking, with a passion for thriving in a 24/7 environment, and excels at juggling multiple projects at one time
Leverages professional writing skills
Manages media with ease
Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality
Strong analytical skills, quantitative ability, solution and detail-oriented
Strong team player with ability to work successfully at all levels of the organization
High level of professionalism and discretion in handling confidential information
Collaborates effectively with other managers and department leadership
Embraces/adopts American’s Leadership Model and Leadership Attributes
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Manager of Corporate Communications is part of American’s Global Engagement team that supports and works closely with the airline’s commercial organization. In this role, the right candidate will be responsible for developing, leading and executing communications programs that explain American’s business initiatives to media, our customers, team members and other stakeholders. This individual must be able to work in a high-pressure environment with tight deadlines and real-time issues management.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Aggressively tell the story of American’s efforts to execute on the company’s strategic objectives, specifically related to its commercial programs
Create robust external and internal communications plans to inform, educate and engage team members, customers and media
Develop and maintain relationships with key travel, aviation and consumer lifestyle media, including ability to influence news cycles around positive news and issues management
Drafts stories and other materials for internal company newsletter, employee intranet site and internal events
Staffs and assists executives with the planning of media interviews and events
Works with journalists and other members of the media to facilitate the development of their stories to positively influence coverage
Collaborates with internal stakeholders throughout the company to gather information for news, announcements and events
Uphold the integrity of the Global Engagement division by developing and maintaining strong relationships between Global Engagement and leaders across the company
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor’s degree in Journalism, Communications or relevant field
6-7 years relevant work experience in communications in a corporate or agency setting
Preferred Qualifications- Education & Prior Job Experience
Experience working in a fast-paced environment
Experience working as a reporter or journalist or in corporate communications or media relations for a large, multi-national organization is a plus
Previous experience with positively and effectively leading teams, internal and external partners, thinking critically to connect the dots across workgroups and teams to ensure strategies and impacts are clearly understood
Experience collaborating up, down, and across matrixed organizations
Excellent organizational and project management skills and ability to meet deadlines
Ability to lead tasks, manage processes, analyze and problem-solve, work independently as well as in a group
Skills, Licenses & Certifications
Is relentlessly hardworking, with a passion for thriving in a 24/7 environment, and excels at juggling multiple projects at one time
Leverages professional writing skills
Manages media with ease
Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality
Strong analytical skills, quantitative ability, solution and detail-oriented
Strong team player with ability to work successfully at all levels of the organization
High level of professionalism and discretion in handling confidential information
Collaborates effectively with other managers and department leadership
Embraces/adopts American’s Leadership Model and Leadership Attributes
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.