Delta Dental of California
Senior Data Analyst (Sr. Marketing Business Intelligence Analyst)
Delta Dental of California, San Francisco, California, United States, 94199
JOB DESCRIPTION
The Senior Data Analyst, aka Senior Marketing Business Intelligence Analyst, will partner with business leaders, technology teams, product development, marketing partners and more, to identify business challenges, formulate a data plan, drive insights, build requirements, develop solutions and act as a Technical Project Manager to deliver results for our business teams. Successful candidate will utilize multiple data sources, execute complex data analysis and work with partners internal and external to Delta Dental to achieve quantifiable results that will impact the enterprise.
RESPONSIBILITIES
Performs data analysis, time series analysis, experimentation, and data visualization, responds to ad-hoc requests from business partners to identify, quantify opportunities and/or address specific questions to deliver business outcome.Manages requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritizes needs within and across projects based on business impact.Drives analytics design decisions by taking relevant inputs from business teams and defining clear plan.Leads projects using data mining and data visualization techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.Utilizes programming language to perform advanced-level data extraction, transformation and data management; fully document and manage library of source code and algorithms for future use.Acts as expert on business data and works closely with Data COE and Technology team to improve the data quality, data definition and consistency. Working with relevant teams to establish scalable, efficient, automated processes for data analyses.Ensures standards, policies and processes are followed in delivering data solutions.Collaborates with internal and external partners to resolve immediate support related questions and issues.Provides team leadership and enterprise leadership across data domains.Participates in presentations to stakeholders, effectively communicating the key findings and recommendations to support data driven and evidence-based decision-making.Owns end-to-end solutioning for Marketing database systems and applications.Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.Experience working with Salesforce.This list is not all-inclusive. Team members are expected to perform other duties as requested or assigned.QUALIFICATIONS
5+ years professional experience with Bachelor's degree.Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.Strong knowledge of data mining principlesUnderstanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.Excellent SQL and data warehouse skills. Experience writing complex queries on large data sets.Able to build spreadsheet models, and sort through complex dataExpertise with data visualization and dashboard tools such as Tableau, Looker, or equivalent.Experience manipulating data sets using programming skills in any language (Python, R, etc.)Excellent verbal/written communication skills, including communicating technical issues to non-technical audiencesStrong presentation skills. Should be comfortable with presenting to all levels of managementAbility to build strong working relationships with cross functional teamsSolid planning, priority setting, and project management skills with experience managing multiple projects concurrentlyA self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projectsA problem solver and planner, has strong quality control, adaptability and customer service skillsAbility to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgmentBase Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $70,000 - $146,600
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
Generous paid time off plus 12 holidays and your birthday off!Low-cost premium medical insurance options100% paid dental and vision insuranceGenerous 401(k) matching and flat contributionSocial responsibility and volunteer opportunities, including 16 paid volunteer hours annuallyEmployee LiveWell program, focusing on overall employee well-beingFertility and diabetes benefitsEmployee discount program: AT&T/Verizon, entertainment, travel, and more!Culture of learning: career development and tuition reimbursementCareer growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee
Click Here
To Apply
The Senior Data Analyst, aka Senior Marketing Business Intelligence Analyst, will partner with business leaders, technology teams, product development, marketing partners and more, to identify business challenges, formulate a data plan, drive insights, build requirements, develop solutions and act as a Technical Project Manager to deliver results for our business teams. Successful candidate will utilize multiple data sources, execute complex data analysis and work with partners internal and external to Delta Dental to achieve quantifiable results that will impact the enterprise.
RESPONSIBILITIES
Performs data analysis, time series analysis, experimentation, and data visualization, responds to ad-hoc requests from business partners to identify, quantify opportunities and/or address specific questions to deliver business outcome.Manages requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritizes needs within and across projects based on business impact.Drives analytics design decisions by taking relevant inputs from business teams and defining clear plan.Leads projects using data mining and data visualization techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.Utilizes programming language to perform advanced-level data extraction, transformation and data management; fully document and manage library of source code and algorithms for future use.Acts as expert on business data and works closely with Data COE and Technology team to improve the data quality, data definition and consistency. Working with relevant teams to establish scalable, efficient, automated processes for data analyses.Ensures standards, policies and processes are followed in delivering data solutions.Collaborates with internal and external partners to resolve immediate support related questions and issues.Provides team leadership and enterprise leadership across data domains.Participates in presentations to stakeholders, effectively communicating the key findings and recommendations to support data driven and evidence-based decision-making.Owns end-to-end solutioning for Marketing database systems and applications.Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.Experience working with Salesforce.This list is not all-inclusive. Team members are expected to perform other duties as requested or assigned.QUALIFICATIONS
5+ years professional experience with Bachelor's degree.Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.Strong knowledge of data mining principlesUnderstanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.Excellent SQL and data warehouse skills. Experience writing complex queries on large data sets.Able to build spreadsheet models, and sort through complex dataExpertise with data visualization and dashboard tools such as Tableau, Looker, or equivalent.Experience manipulating data sets using programming skills in any language (Python, R, etc.)Excellent verbal/written communication skills, including communicating technical issues to non-technical audiencesStrong presentation skills. Should be comfortable with presenting to all levels of managementAbility to build strong working relationships with cross functional teamsSolid planning, priority setting, and project management skills with experience managing multiple projects concurrentlyA self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projectsA problem solver and planner, has strong quality control, adaptability and customer service skillsAbility to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgmentBase Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $70,000 - $146,600
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
Generous paid time off plus 12 holidays and your birthday off!Low-cost premium medical insurance options100% paid dental and vision insuranceGenerous 401(k) matching and flat contributionSocial responsibility and volunteer opportunities, including 16 paid volunteer hours annuallyEmployee LiveWell program, focusing on overall employee well-beingFertility and diabetes benefitsEmployee discount program: AT&T/Verizon, entertainment, travel, and more!Culture of learning: career development and tuition reimbursementCareer growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee
Click Here
To Apply