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Empire MG

Client Support / Communications

Empire MG, Bala Cynwyd, Pennsylvania, United States, 19004


In response to the continued growth of their business, Empire Management Group is looking for a Client Support/ Communications Specialist to serve the Philadelphia area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us.Entry Level Client Support / Communications Responsibilities:Provide onsite, sales, and client relations to a consumer baseComfort working with iPads and tablet-based softwareWork with the Territory Sales Representatives to secure new clients and to protect existing clients from competitorsAttend large, high-profile (virtual) conferences as requiredAttend and present to prospective clientsResponsible for the accuracy of all paperwork for new customer accounts.Work with the Director and Sales Management team to effectively build client revenue and set sales goalsProvide onsite and in-field services to Clients including sales, promotional services, and customer service on products offeredRepresent Empire Management Group and our clients in a professional and business mannerClient Support / Communications Candidate Qualifications:1 year of account management/customer service/sales experienceMust be able to follow directions and work as a teamTech skills to include tablet navigation, spreadsheet, email, and internet usageSuperior organizational skills - able to manage multiple priorities simultaneouslyMust have strong oral communication skillsExceptional persuasion, customer engagement, and sales skills***Full Training is provided for all positions***#LI-Onsite