TCGplayer.com
Senior UX Designer, Seller Experience
TCGplayer.com, Texas City, Texas, us, 77592
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.
The User Experience Research, Strategy & Design Team is a dynamic team of UX Research, Data Strategists, UX Designers, and Copywriters. Our mission is to champion a culture of design thinking that results in useful, scalable, and engaging experiences that deliver product excellence across the TCGplayer brand. We champion a user-centered design approach and advocate for customers as we build alongside our Product and Technology teammates.
We are looking for a highly collaborative and motivated Senior User Experience Designer to work within our Product Design Team on key initiatives related to the TCGplayer seller experience, such as seller tools, accounts, and onboarding. As a member of a cross-functional project team, you'll balance customer needs and business goals to deliver products and features that promote the success of our sellers and marketplace. You'll apply the full range of your diverse UX skills throughout an iterative design process, and proactively drive the work to a successful launch.
The ideal candidate is enthusiastic about understanding the needs, motivations and workflows of our customers and can translate those needs into beautiful, user-centered designs that deliver value and promote customer success. Their solutions are heavily rooted in quantitative data and qualitative insights, and they have experience leading UX design initiatives throughout the full product development lifecycle.
What you will accomplish:
As a Senior UX Designer on the Seller Experience team, you will
Rapidly prototype, build and ideate on designs informed by user needs, data, business objectives and technical capabilities; resulting in scalable experiences that can be adopted by multiple groups and span across multiple channels of the business.Collaborate within a multidisciplinary team, working closely with our engineering, product and business partners to find solutions that meet the needs of both the business and customers.Build solutions with the appropriate level of detail and fidelity for every UX phase of the product development life cycle, actively scaling design assets from simple sketches, design concepts, high-fidelity wireframes, clickable prototypes and final annotated design deliverables.Design for accessibility standards and help to maintain standardized design language systems.Work closely with UX Researchers/Strategists on testing protocol, collection and synthesis of customer insights to ensure UX solutions are aligned to customer expectations.Help build new design processes to improve the quality of products delivered while increasing the speed of delivery.What you will bring:
7+ years of related experience designing at tech companies or digital agencies, along with a Bachelor's Degree in a relevant field of study, or a combination of education and experience.A portfolio or samples of work demonstrating your process for crafting user-centered and business impactful design solutions.Proven experience leading full life cycle design projects, from design strategy through execution and market introduction.Experience working within an agile environment and a multidisciplinary team, including: your fellow designers, product managers, software engineers, front end engineers and other partners.Excellent communication skills, written and verbal, including ability to adapt messaging as appropriate for varying audiences.Mastery of standard interactive design tools like Figma and the Adobe Creative Suite.Understanding of HTML, CSS and frontend frameworks like Vue.Extensive experience conducting agile user research, with a focus on usability testing and solution mapping for applications, software and websites.Experience using AB testing tools and analyzing user feedback and activity, and the ability to use that data to improve the user experience.Extensive experience developing seamless, unified designs that span across multiple channels of a business and are accessible to a variety of users from many devices and platforms.
Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.
TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.
Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.
This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.
The User Experience Research, Strategy & Design Team is a dynamic team of UX Research, Data Strategists, UX Designers, and Copywriters. Our mission is to champion a culture of design thinking that results in useful, scalable, and engaging experiences that deliver product excellence across the TCGplayer brand. We champion a user-centered design approach and advocate for customers as we build alongside our Product and Technology teammates.
We are looking for a highly collaborative and motivated Senior User Experience Designer to work within our Product Design Team on key initiatives related to the TCGplayer seller experience, such as seller tools, accounts, and onboarding. As a member of a cross-functional project team, you'll balance customer needs and business goals to deliver products and features that promote the success of our sellers and marketplace. You'll apply the full range of your diverse UX skills throughout an iterative design process, and proactively drive the work to a successful launch.
The ideal candidate is enthusiastic about understanding the needs, motivations and workflows of our customers and can translate those needs into beautiful, user-centered designs that deliver value and promote customer success. Their solutions are heavily rooted in quantitative data and qualitative insights, and they have experience leading UX design initiatives throughout the full product development lifecycle.
What you will accomplish:
As a Senior UX Designer on the Seller Experience team, you will
Rapidly prototype, build and ideate on designs informed by user needs, data, business objectives and technical capabilities; resulting in scalable experiences that can be adopted by multiple groups and span across multiple channels of the business.Collaborate within a multidisciplinary team, working closely with our engineering, product and business partners to find solutions that meet the needs of both the business and customers.Build solutions with the appropriate level of detail and fidelity for every UX phase of the product development life cycle, actively scaling design assets from simple sketches, design concepts, high-fidelity wireframes, clickable prototypes and final annotated design deliverables.Design for accessibility standards and help to maintain standardized design language systems.Work closely with UX Researchers/Strategists on testing protocol, collection and synthesis of customer insights to ensure UX solutions are aligned to customer expectations.Help build new design processes to improve the quality of products delivered while increasing the speed of delivery.What you will bring:
7+ years of related experience designing at tech companies or digital agencies, along with a Bachelor's Degree in a relevant field of study, or a combination of education and experience.A portfolio or samples of work demonstrating your process for crafting user-centered and business impactful design solutions.Proven experience leading full life cycle design projects, from design strategy through execution and market introduction.Experience working within an agile environment and a multidisciplinary team, including: your fellow designers, product managers, software engineers, front end engineers and other partners.Excellent communication skills, written and verbal, including ability to adapt messaging as appropriate for varying audiences.Mastery of standard interactive design tools like Figma and the Adobe Creative Suite.Understanding of HTML, CSS and frontend frameworks like Vue.Extensive experience conducting agile user research, with a focus on usability testing and solution mapping for applications, software and websites.Experience using AB testing tools and analyzing user feedback and activity, and the ability to use that data to improve the user experience.Extensive experience developing seamless, unified designs that span across multiple channels of a business and are accessible to a variety of users from many devices and platforms.
Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.
TCGplayer, a subsidiary company of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.
Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.
This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.