UnitedHealth Group
Pharmacy Authorization Support Technician - Remote in Tampa, FL
UnitedHealth Group, Tampa, Florida, us, 33646
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
We are seeking a
Pharmacy Authorization Support Technician
to join our team.This role, under general supervision, processes refill authorization and prior authorization requests in a centralized office location for participating Primary Care providers.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
If you reside in the Tampa, FL area, you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Communicates patient requests/concerns to provider or nurse verbally or in writingAssists in the coordination of clerical information necessary to provide excellent patient care and outstanding customer servicePrepares refill and prior authorization requests for review by the provider as directed by department protocolsSchedules appointments if necessaryArranges lab tests if prescribed by providerEnters/gathers patient information in the EHR to process refill and prior authorization requestsFosters positive interpersonal relationships with fellow employees, providers, and patientsDocuments pertinent information in the EHRCommunicates with patients verbally or in writing as directed by department protocolsCommunicates with pharmacies and health plans via fax, phone, and electronic portalsFollows written and oral instructions and completes routine tasks independentlyCompletes assigned trainingsOther duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: http://uhg.hr/uhgbenefitsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School / GED (or higher)Active and unrestricted Pharmacy Technician license in the state of FloridaPreferred Qualifications:
Pharmacy technician and/or customer service call center experienceKnowledge of pharmaceutical/medical terms and abbreviationsBasic level proficiency with computer skills including ability to enter patient data and navigate applications including Allscripts & ECW, Intranet, and Microsoft Office ToolsMath skills required for usual medication dosage and determinationOutstanding customer service skillsKnowledge of medication refill and prior authorization processes
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #Yellow
Caring. Connecting. Growing together.
We are seeking a
Pharmacy Authorization Support Technician
to join our team.This role, under general supervision, processes refill authorization and prior authorization requests in a centralized office location for participating Primary Care providers.
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.
If you reside in the Tampa, FL area, you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Communicates patient requests/concerns to provider or nurse verbally or in writingAssists in the coordination of clerical information necessary to provide excellent patient care and outstanding customer servicePrepares refill and prior authorization requests for review by the provider as directed by department protocolsSchedules appointments if necessaryArranges lab tests if prescribed by providerEnters/gathers patient information in the EHR to process refill and prior authorization requestsFosters positive interpersonal relationships with fellow employees, providers, and patientsDocuments pertinent information in the EHRCommunicates with patients verbally or in writing as directed by department protocolsCommunicates with pharmacies and health plans via fax, phone, and electronic portalsFollows written and oral instructions and completes routine tasks independentlyCompletes assigned trainingsOther duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: http://uhg.hr/uhgbenefitsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School / GED (or higher)Active and unrestricted Pharmacy Technician license in the state of FloridaPreferred Qualifications:
Pharmacy technician and/or customer service call center experienceKnowledge of pharmaceutical/medical terms and abbreviationsBasic level proficiency with computer skills including ability to enter patient data and navigate applications including Allscripts & ECW, Intranet, and Microsoft Office ToolsMath skills required for usual medication dosage and determinationOutstanding customer service skillsKnowledge of medication refill and prior authorization processes
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #Yellow