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1872 Consulting

Senior User Experience Designer, Partner Portal

1872 Consulting, Chicago, Illinois, United States, 60290


Senior User Experience Designer, Partner PortalGreater Chicago area - Onsite 3 days per week

Position Summary:In this role, you would work across our smart access ecosystem of products and directly on our Smart Home app platform that engages millions of users daily, and sit within the newly created Experience Design team consisting of Product Designers, Industrial Designers, and Researchers and support design activities that will drive incredible experiences.

Responsibilities:

Work across our company's smart access ecosystem of products and directly on our Smart Home app platform that engages millions of users dailySit within the newly created Experience Design team consisting of Product Designers, Industrial Designers and Researchers and support design activities that will drive incredible experiencesWork with a cross-functional team (and across multiple scrum teams) to support continuous product discovery and delivery with multiple UI/UX design activities including research, iterative prototyping, and design documentationDevelop deep customer knowledge and empathy to drive user experience design efforts and leverage customer insights, data, and trends to make sound design decisionsWork with product owners and research team to test concepts with target users and drive successful researchSupport user-story development and translate actionable insights to the product teamsDrive the human-centered design process and apply it to key business initiativesFocus on advancing our Smart Home app's user experience across mobile, web, and automotive platforms considering both renovation (70%) and innovation (30%) opportunitiesDrive both UX and/or UI design initiatives based on business priorities and design team objectivesProvide feedback and guidance to junior designersComply with health and safety guidelines and rules; managers should also ensure compliance across their teamsMaintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societiesContribute to the team effort by accomplishing related results and participating on projects as needed

Requirements:

4+ years of experience with UX work on mobile apps or IoT/Smart Home digital experiencesCan provide portfolio of work that showcases your design process, skillsets, and past-projectsAbility to lead product teams through UX process including discovery research, journey-mapping, product testing, and usability testingProficiency in UX writingComfortable traveling 3-4 times per year

Nice to have:

Proficiency with industry-standard design, wireframing, prototyping, documentation, and presentation tools (Figma, Adobe Creative Suite, Overflow, Zeplin, Keynote, PowerPoint, Excel, Word, Jira, Confluence, Teams, Slack)