VUI Designer/ UX

CapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing needs we need consultants who can work with us on salaried or contract basis. We provide industry standard benefits, and an environment for LEARNING & Growth.

For one of our ongoing projects we are looking for a

VUI Designer . The position is based out of New York but can be done remote as of now .

• Produce call flows, prototypes, and conversational user interface specifications

• Self-driven in conducting voice UX research and testing efforts, speech tuning when necessary

• Analyze real usage data and provide educated voice experience optimization advice.

• Have a command of the conversational/omni channel interaction design

Qualifications:

• 5+ years of professional experience in voice/VUI Design

• Bachelor’s Degree or equivalent professional experience

• A working understanding of speech and language technologies

• Expertise in modeling state driven architecture

• Expertise in voice and DTMF grammars and Tuning.

• Experience with AVAYA, Nuance systems and their integration

• Experience with cloud technologies like Amazon Connect/Polly experience is a plus