Macys
Visual Support Captain, Hilldale - Full Time
Macys, Madison, Wisconsin, United States, 53705
Are you ready to bring your amazing self to work?
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Summary:
As a Visual Support Captain, you will support Macy's initiatives through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts, and prototypes. The Visual Support Captain creates compelling visual presentations, using placement and composition of mannequins and visual displays to convey current trends and seasonal campaign messages.
What we can offer you:
An inclusive, challenging, and refreshingly fun work environmentEmpowerment to perform impactful work with tangible resultsCoverage across medical, dental, vision, and retirementEmployee Assistance Program (mental health and financial literacy resources)Fully-Funded education benefits may include 100% of tuition, books, and feesMerchandise discountsColleague Resource Groups (CRGs), give-back/volunteer opportunities
What you will do:
Help build a proactive and solution-oriented customer-centric culture by leading a compelling visual presentation in the storeDemonstrate a keen understanding of trend messaging and seasonal fashion trend statementsCollaborate with, guide, and support merchandising teams in their workload completionUpdate and maintain mannequin and visual presentations that upholds the Macy's brand and Create three-dimensional visual merchandising displaysGreet and assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessaryDemonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems and use knowledge to help customers find what they need and suggest additional itemsEnsure high-level of customer service through problem-solving and customer-focused resolutionsEnsure accuracy of promotional presentation, merchandise placement of key items, merchandising standards, proper fixture utilization and merchandising techniquesMaintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standardsPerform sales and/or support duties in addition to your direct visual responsibilitiesWork with all levels of store partners and in alignment with the Regional Visual leadersMeet with People Leaders throughout the day to reassess workload and priorities and provide continuous feedback that drives a positive customer experience, improves our processes, and aligns to our merchandising guidelinesEducate all colleagues on basic merchandising and visual presentation
Who you are:
Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleagueFlexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctualityAbility to communicate and share information with diverse groups of customers and peersSelf-starter who is able to adapt quickly to changing customer expectations and needsResourceful and able to adapt quickly to changing priorities and deadlinesAbility to interpret, lead and, execute visual merchandising directives1-2 years of Retail merchandising and/or visual display experience is requiredArt, design, or creative background; awareness of current fashion trends preferred
Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or departmentFrequent use of computers and handheld electronic equipmentReaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color visionLifting and moving items weighing up to 25bs.About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy and ideas to the Macy's team -
Apply Today!
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Summary:
As a Visual Support Captain, you will support Macy's initiatives through creative merchandise presentations, seasonal fashion trend statements, three-dimensional visual presentations, promotional events, corporate shop concepts, and prototypes. The Visual Support Captain creates compelling visual presentations, using placement and composition of mannequins and visual displays to convey current trends and seasonal campaign messages.
What we can offer you:
An inclusive, challenging, and refreshingly fun work environmentEmpowerment to perform impactful work with tangible resultsCoverage across medical, dental, vision, and retirementEmployee Assistance Program (mental health and financial literacy resources)Fully-Funded education benefits may include 100% of tuition, books, and feesMerchandise discountsColleague Resource Groups (CRGs), give-back/volunteer opportunities
What you will do:
Help build a proactive and solution-oriented customer-centric culture by leading a compelling visual presentation in the storeDemonstrate a keen understanding of trend messaging and seasonal fashion trend statementsCollaborate with, guide, and support merchandising teams in their workload completionUpdate and maintain mannequin and visual presentations that upholds the Macy's brand and Create three-dimensional visual merchandising displaysGreet and assist customers with locating and retrieving items and make appropriate partnerships for assistance when necessaryDemonstrate full understanding of store products, services, loyalty programs, and Macy's point of sale systems and use knowledge to help customers find what they need and suggest additional itemsEnsure high-level of customer service through problem-solving and customer-focused resolutionsEnsure accuracy of promotional presentation, merchandise placement of key items, merchandising standards, proper fixture utilization and merchandising techniquesMaintain high customer readiness standards; deliver a clean, neat and easy to shop store environment through maintaining accessibility standardsPerform sales and/or support duties in addition to your direct visual responsibilitiesWork with all levels of store partners and in alignment with the Regional Visual leadersMeet with People Leaders throughout the day to reassess workload and priorities and provide continuous feedback that drives a positive customer experience, improves our processes, and aligns to our merchandising guidelinesEducate all colleagues on basic merchandising and visual presentation
Who you are:
Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleagueFlexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctualityAbility to communicate and share information with diverse groups of customers and peersSelf-starter who is able to adapt quickly to changing customer expectations and needsResourceful and able to adapt quickly to changing priorities and deadlinesAbility to interpret, lead and, execute visual merchandising directives1-2 years of Retail merchandising and/or visual display experience is requiredArt, design, or creative background; awareness of current fashion trends preferred
Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or departmentFrequent use of computers and handheld electronic equipmentReaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color visionLifting and moving items weighing up to 25bs.About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy and ideas to the Macy's team -
Apply Today!
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .