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Curate Partners

Director of Human Centered Design

Curate Partners, Chicago, Illinois, United States, 60290


JOB DESCRIPTION:

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.We are seeking a highly skilled and experienced Director of Human-Centered Design to lead our design initiatives within the healthcare sector. The ideal candidate will be adept at managing all aspects of the human-centered design (HCD) process, from initial research to final implementation, with minimal support. They will possess a strong executive presence and excel in stakeholder meetings and workshops. This role requires a visionary leader who can drive innovation and deliver exceptional user experiences that improve patient outcomes and streamline healthcare operations.**Key Responsibilities:**1. **Leadership and Strategy:**- Develop and articulate a clear vision for human-centered design within the organization.- Drive the strategic direction of HCD initiatives to align with business goals and objectives.- Lead, mentor, and inspire a multidisciplinary team of designers, researchers, and strategists.2. **Design Process Management:**- Oversee the entire HCD process including research, ideation, prototyping, testing, and implementation.- Ensure the delivery of high-quality design solutions that meet user needs and business requirements.- Implement best practices in HCD methodologies and tools to drive consistent and effective outcomes.3. **Stakeholder Engagement:**- Act as the primary liaison between the design team and key stakeholders, including executives, clinicians, patients, and other internal and external partners.- Facilitate workshops, meetings, and presentations to gather insights, communicate design concepts, and drive alignment.- Build strong relationships with stakeholders to ensure their needs and perspectives are integrated into design solutions.4. **Project and Resource Management:**- Scope, plan, and manage multiple design projects simultaneously, ensuring timely and within-budget delivery.- Allocate resources effectively and prioritize tasks to meet project deadlines.- Monitor and report on project progress, risks, and outcomes to senior leadership.5. **Innovation and Continuous Improvement:**- Foster a culture of innovation and continuous improvement within the design team.- Stay current with industry trends, emerging technologies, and best practices in HCD.- Encourage experimentation and learning to drive innovative design solutions.**Qualifications:**- Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Psychology, or a related field.- 10+ years of experience in human-centered design, with at least 5 years in a leadership role.- Proven track record of successfully leading and executing HCD projects in the healthcare industry.- Strong understanding of healthcare systems, patient journeys, and clinical workflows.- Exceptional executive presence with excellent communication, presentation, and facilitation skills.- Ability to influence and build consensus among diverse stakeholders.- Strong problem-solving skills and the ability to think strategically and creatively.- Proficiency in design thinking methodologies and tools.**Preferred Qualifications:**- Experience working in a large healthcare organization or consultancy.- Certification in Design Thinking or related methodologies.- Familiarity with regulatory requirements and standards in the healthcare industry.

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