Manager, Graduate Communications
Georgia State University, Atlanta, GA, United States
Manager, Graduate Communications
College of Arts & Sciences
Graduate Services
The College of Arts & Sciences at Georgia State University is transforming lives through our research advances, career-empowering teaching, and work with community partners in Atlanta and around the globe. As the largest college on the Atlanta Campus, the College of Arts and Sciences is home to more than 15,000 students, 550 faculty, and 300 staff members. Our faculty teach the core curriculum courses that serve as the foundation of nearly every student's university education.
These are exciting times at The College of Arts and Sciences at Georgia State University. We are growing, and we are thrilled that you are interested in joining our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission of pursuing excellence.
The College of Arts and Sciences is seeking (1) an experienced Manager, Graduate Communications.
WHAT MAKES College of Arts & Science A GREAT PLACE?
- A flexible work environment
- Generous benefits, including health, dental, vision, tuition assistance, retirement, etc
- A knowledge-sharing organization that works collaboratively with diverse partners
- Professional development opportunity and mentorship
- A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
The ideal candidate for this position will be responsible for student communication plans delivered through a CRM as well as responsibilities for the website for Graduate Services and the Office of Academic Assistance. This position will also be responsible for ensuring that departmental graduate programs, advertising accurate and up-to-date information on their websites, and launching social media efforts on behalf of the Office of Graduate Services and the Office of Academic Assistance.
The essential duties and responsibilities of the Manager, Graduate Communications are the following:
- Develops and maintains web content for the College of Arts and Sciences student services in accordance with established standards and requirements for brand presentation, logo usage, style guides, etc. (graduate and undergraduate).
- Coordinates the implementation of web-based initiatives in concert with the college's Office of Public Relations.
- Acts as a resource to department representatives to ensure that graduate program-related web content is consistent and accurate on the departmental website.
- Coordinates and executes both internal and external email communication campaigns to support the enrollment, retention, progression, and outreach efforts for student services units (graduate and undergraduate).
- Creates original copy for a wide variety of organizational email communications using best practices in email communication strategies.
- Utilizes university CRM platform and other web-based delivery systems to produce all forms of communication campaigns graphically.
- Act as liaison between third-party CRM vendors, college PR, and university Graduate Admissions and Marketing.
- Assists with the development and maintenance of marketing and communication calendars for graduate and undergraduate student success units.
- Generates monthly reports on activities related to the communication campaigns, including op-outs, hard bounces, click-throughs, and other issues related to communication management.
- Oversees social media efforts for student services units in the College of Arts & Sciences,
- including the management of any graduate assistants assigned such tasks.
- Represent the Office of Graduate Services and the Office of Academic Assistance on regular and ad-hoc university committees. Other duties as assigned.
Minimum Requirements:
- Bachelor's degree and four years of related experience; or a combination of education and related experience.
Preferred Hiring Qualifications:
- Extensive knowledge of and experience with higher education communications and marketing.
- Experience in creating online and email communication campaigns.
- Database and spreadsheet familiarity.
- Experience with communication CRM.
- Excellent verbal and written communication.
- College of Arts & Sciences Department: Graduate Services
- Atlanta Campus Shift: 8:30 AM - 5:15 PM Salary : $65,000 - $67,000 Pay Grade: 16 FLSA Status: Exempt Job Type: Full Time (Benefits Eligible)
- 07/03/24, 4:33:35 PM
- 07/18/24, 3:59:00 AM Special Instructions:
To be fully considered for this position, all candidates at the time of submission must provide the following documents:
- A complete and accurate GSU application
- Resume
- Cover Letter
If you have any questions about the job posting, please contact Ashley Finney at .
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Georgia State University Values: COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents. USG Core Value Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check: Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.