JP Morgan Chase & Co.
Marketing Automation Platforms Quant Analytics Manager, VP
JP Morgan Chase & Co., Wilmington, DE
Job Description
Join our team as a Marketing Automation Platforms Quant Analytics Manager, VP - you will use your depth of knowledge in financial services, marketing, data, and analytics as well as strong intellectual curiosity and communication skills to establish and grow a platform to push the business forward.
As a Marketing Automation Platforms Quant Analytics Manager, VP at JPMorgan Chase within our Community and Consumer Banking Acquisition Center of Excellence Analytics team, you will be the driver of the analytics book of work that is transforming Chase's cross-channel, cross-line of business acquisition strategy to a hyper-personalized, data-driven, customer centric model. This role will serve as the analytics lead in support of the Marketing Automation Platforms product and will require deep understanding of our platforms, capabilities, data assets, and analytic tools to craft the vision for the future and develop a roadmap to get there. The candidate will partner strategically across the firm with marketers, channel owners, digital experts, and the broader analytics community to help drive business goals through deep understanding of marketing analytics and optimization.
Job Responsibilities:
Required Qualifications, Capabilities, and Skills:
Preferred Qualification, Capabilities, and Skills:
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Join our team as a Marketing Automation Platforms Quant Analytics Manager, VP - you will use your depth of knowledge in financial services, marketing, data, and analytics as well as strong intellectual curiosity and communication skills to establish and grow a platform to push the business forward.
As a Marketing Automation Platforms Quant Analytics Manager, VP at JPMorgan Chase within our Community and Consumer Banking Acquisition Center of Excellence Analytics team, you will be the driver of the analytics book of work that is transforming Chase's cross-channel, cross-line of business acquisition strategy to a hyper-personalized, data-driven, customer centric model. This role will serve as the analytics lead in support of the Marketing Automation Platforms product and will require deep understanding of our platforms, capabilities, data assets, and analytic tools to craft the vision for the future and develop a roadmap to get there. The candidate will partner strategically across the firm with marketers, channel owners, digital experts, and the broader analytics community to help drive business goals through deep understanding of marketing analytics and optimization.
Job Responsibilities:
- Build the data infrastructure that ensures Chase marketers can easily reach current and future customers with relevant messaging, where and when they choose to engage
- Engage as the thought leader and go-to contact for all data & analytics solutions for marketing workflow and campaign management
- Establish and measure the OKRs that reflect the Marketer experience through the end-to-end view of the platforms they leverage
- Deliver best-in-class business intelligence through dashboards and executive reporting to the Marketing Automation Platforms and Line of Business leadership
- Build business cases that fuel prioritization and investment for the marketing campaign platform
- Build team of analytics professionals to support growth across the Marketing Automation Platforms product
- Communicate effectively with product and data owners to identify and drive forward a data driven analytical roadmap
Required Qualifications, Capabilities, and Skills:
- 5+ years leveraging data visualization tools for data exploration and marketing performance evaluation
- Proven track record of leading high performing analytics teams
- Experience in querying big data platforms and SAS/SQL
- Comfort building and managing relationships with both analytics and business stakeholders
- Proven track record of problem-solving using data and building new analytics capabilities. Talent for translating numbers into an actionable story for business leaders
- Experience with best-in-class web analytic tools (Google Analytics, Adobe/Omniture Insight/Visual Sciences, Webtrends, CoreMetrics, etc.)
- Superior written, oral communication and presentation skills with experience communicating concisely and effectively with all levels of management and partners
- Bachelor's degree is required, with data science, mathematics, statistics, econometrics, engineering, MIS, finance, or related fields preferred
Preferred Qualification, Capabilities, and Skills:
- Experience in Financial services
- Experience in Tableau
- Experience with Teradata, AWS, & Snowflake
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.