Fidelity TalentSource LLC
Digital Content Associate
Fidelity TalentSource LLC, Albuquerque, New Mexico, United States, 87101
The RoleThe Digital Content Manager is responsible for the setup and deployment of participant communications in partnership with the Workplace Investing and Personal Investing organizations and outside vendors. The associate will work with various internal business partners, including Communication Consultants/Analysts, Project Managers, Campaign Managers, and Operations to set up, edit and manage content, and ensure timely delivery of communications. The messaging and material may be educational, regulatory or services in nature.Create or edit content related to participant communications, including email, web or print communications using templates with minor HTML and CSS modificationSetup, configure and publish content to be executable for deploymentQuality check content, as neededWork with requestors to gain approvals of communicationsWork with internal business partners to clarify requirements, prioritize delivery and schedule communicationsThe Expertise and Skills You Bring
Strong organizational, interpersonal and project management skillsAbility to manage and service multiple projects on a timely basis and produce accurate outputAttention to detailCustomer service skillsQuality Assurance skills/awarenessInclination toward active learningAbility to work under pressure to satisfy tight project deadlinesAbility to work in a fast paced, high volume production environmentWritten and verbal communication skills to interact with internal business partnersMS Office skillsHTML/CSS experience a plusSalesforce, C360 and SDL experience a plus
The Team
We support a variety of business partners within the WI Business Unit with their participant communications needs. Our job is to ensure we execute quality communications in a timely manner for our business partners. We also provide consultative solutions while partnering with our technologies team to meet participant communications needs through several electronic and paper channels. Your role will require you to be highly engaged with an ability to think on your feet and manage multiple tasks independently throughout the course of your workday.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding:
to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
Strong organizational, interpersonal and project management skillsAbility to manage and service multiple projects on a timely basis and produce accurate outputAttention to detailCustomer service skillsQuality Assurance skills/awarenessInclination toward active learningAbility to work under pressure to satisfy tight project deadlinesAbility to work in a fast paced, high volume production environmentWritten and verbal communication skills to interact with internal business partnersMS Office skillsHTML/CSS experience a plusSalesforce, C360 and SDL experience a plus
The Team
We support a variety of business partners within the WI Business Unit with their participant communications needs. Our job is to ensure we execute quality communications in a timely manner for our business partners. We also provide consultative solutions while partnering with our technologies team to meet participant communications needs through several electronic and paper channels. Your role will require you to be highly engaged with an ability to think on your feet and manage multiple tasks independently throughout the course of your workday.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding:
to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.