User Experience Researcher

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families.

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.As featured on the Today Show , Double Good is not just about the product; we have a strong social mission.In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a User Experience Researcher to join our growing Product Tech team.Location – Chicago, HybridAbout the role:Plan and conduct research studies using a variety of qualitative and quantitative methodsAnalyze and synthesize data to identify user needs, pain points, and behavioral patternsFoster a deep understanding of user needs and behaviors, contributing to the development of user personas, journey maps, and empathy-driven designCollaborate with cross-functional teams, including product managers, designers, and developers, to integrate user insights into the product development processPresent research insights and recommendations to stakeholders at various levels of the organizationAdvocate for user-centered design principles throughout the product lifecycleParticipate in design reviews to determine usability, accessibility, and desirabilityExperience & Skills we value:Minimum of 3+ years of experience working in UX and working with an Agile product teamAbility to empathize with usersExceptional verbal and written communicationKnowledge and experience performing user research through a variety of methods throughout the design processExperience creating intuitive solutions across devices and platformsExperience creating information architecture diagrams, wireframes, prototypes, user flows, and personasProficiency with working in UX tools such as Maze, UserTesting.com, etc.We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees:Benefits and Perks:Flexible Spending Account / Health Savings Account401k with 4% Company MatchGenerous PTO11 Holidays in the yearComprehensive Employee Assistance Program (EAP) available to all employees 24/7Company sponsored disability and life insuranceMonthly Popcorn Allowance (yup, free popcorn)Volunteer opportunities with charity partners and the Double Good Kids FoundationCompany events (Happy Hours, Ice Cream Trucks, Summer Shindig, Holiday Party)We are an equal opportunity employer and value diversity at our company. We want our employees to reflect the diverse communities we serve. We embrace the uniqueness in everyone, and we encourage each person to be their true selves. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued here. We do not stand for discrimination or harassment of any kind. Come as you are.Please let know you found this position on DesignX Job Board as a way to support us so we can keep fostering this community.

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