Midland Credit Management Inc
Corporate Communications Manager
Midland Credit Management Inc, San Diego, California, United States, 92189
Starting CompensationAnnual Salary: $110,400.00 - $143,399.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:Pay and Bonuses:
Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.Career Progression:
Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.Reward and Recognition:
We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.Tuition Assistance:
Pursue a degree or coursework related to your current role, or the role you are striving for.Healthcare Insurance:
Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.Volunteering Opportunities:
Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.Retirement Savings:
Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.New Family Support:
Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.Team-building:
Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.Work-Life Balance:
Enjoy paid and floating holidays, as well as generous paid-time-off.Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
The Corporate Communications Manager reports to Encore's Director of Corporate Communications and the ESG. They significantly contribute to the success of Encore's global communications strategy by serving as the community content manager and lead for Encore's global intranet, which includes developing, designing, and delivering Encore's intranet strategy, accompanying governance, change management initiatives, content development and daily content monitoring. This role also maintains the Corporate Communications technology strategy, and manages the company's internal brand, and extends expert communications support to cross-functional teams. This position may travel domestically and/or internationally up to 10%.
ResponsibilitiesDevelops, designs, and delivers Encore's intranet strategy, accompanying governance, and change management initiatives. This includes designing and leading workshops with stakeholders, designing and facilitating surveys and focus groups, etc., and facilitating the intranet's executive steering committee.
Provides expert communications support to cross-functional teams including Human Resources, Marketing, global Corporate Communications teams, and other stakeholders, partnering with them to ensure that information is communicated effectively and in keeping with the company's internal brand. Initiates, develops, and produces effective company-wide communications deliverables, including written messages, videos, web casts, leader Q&As, etc.
Sets and maintains Corporate Communication's technology strategy (i.e. "Tech Stack"). This includes operationalizing plans for training and servicing as a liaison with internal stakeholders and vendors.
Develops and maintains a robust internal communications calendar and conducting daily monitoring of content and actively collaborate with broader communications team on external reputation management activities.
Develops and manages the company's internal brand, offering guidance to global stakeholders.
Monitors and tracks internal communications programs performance by establishing metrics, KPIS and creating reports.
Currently this role does not have direct reports but this could change in the future.
Perform other duties, as assigned.
Education
Required: Bachelor; Communications, Public Affairs, English or related field.
Preferred: Master or Advanced
Language
Required: English
Preferred: English; Spanish
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
Advance experience working in corporate communications, public affairs, specifically experience in internal communications and reputation management.Strong intranet management experience.Familiarity with web design and editing tools, especially Word Press and SharePointAdvanced Proficiency with communications technology platforms.Advanced level of proficiency of MS Office; specifically, PowerPoint.Proven ability to work across groups and think creatively about options.Strong understanding and application of corporate communications, excellent writing, critical reasoning, and project management skills.Strong change management communications experience, solid business acumen, and an understanding of corporate messaging and storytelling.Technology-savvy and have superior editing and relationship management skills.Ability to manage various workflows and balance competing interest and priorities.
Experience
Required: 7 years of related work.
Preferred: 7 -10 years of related work.
#LI-MCM
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.
If you are wondering why you should work for us, here is something to help you decide:Pay and Bonuses:
Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.Career Progression:
Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.Reward and Recognition:
We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.Tuition Assistance:
Pursue a degree or coursework related to your current role, or the role you are striving for.Healthcare Insurance:
Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.Volunteering Opportunities:
Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.Retirement Savings:
Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.New Family Support:
Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.Team-building:
Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.Work-Life Balance:
Enjoy paid and floating holidays, as well as generous paid-time-off.Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
The Corporate Communications Manager reports to Encore's Director of Corporate Communications and the ESG. They significantly contribute to the success of Encore's global communications strategy by serving as the community content manager and lead for Encore's global intranet, which includes developing, designing, and delivering Encore's intranet strategy, accompanying governance, change management initiatives, content development and daily content monitoring. This role also maintains the Corporate Communications technology strategy, and manages the company's internal brand, and extends expert communications support to cross-functional teams. This position may travel domestically and/or internationally up to 10%.
ResponsibilitiesDevelops, designs, and delivers Encore's intranet strategy, accompanying governance, and change management initiatives. This includes designing and leading workshops with stakeholders, designing and facilitating surveys and focus groups, etc., and facilitating the intranet's executive steering committee.
Provides expert communications support to cross-functional teams including Human Resources, Marketing, global Corporate Communications teams, and other stakeholders, partnering with them to ensure that information is communicated effectively and in keeping with the company's internal brand. Initiates, develops, and produces effective company-wide communications deliverables, including written messages, videos, web casts, leader Q&As, etc.
Sets and maintains Corporate Communication's technology strategy (i.e. "Tech Stack"). This includes operationalizing plans for training and servicing as a liaison with internal stakeholders and vendors.
Develops and maintains a robust internal communications calendar and conducting daily monitoring of content and actively collaborate with broader communications team on external reputation management activities.
Develops and manages the company's internal brand, offering guidance to global stakeholders.
Monitors and tracks internal communications programs performance by establishing metrics, KPIS and creating reports.
Currently this role does not have direct reports but this could change in the future.
Perform other duties, as assigned.
Education
Required: Bachelor; Communications, Public Affairs, English or related field.
Preferred: Master or Advanced
Language
Required: English
Preferred: English; Spanish
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
Advance experience working in corporate communications, public affairs, specifically experience in internal communications and reputation management.Strong intranet management experience.Familiarity with web design and editing tools, especially Word Press and SharePointAdvanced Proficiency with communications technology platforms.Advanced level of proficiency of MS Office; specifically, PowerPoint.Proven ability to work across groups and think creatively about options.Strong understanding and application of corporate communications, excellent writing, critical reasoning, and project management skills.Strong change management communications experience, solid business acumen, and an understanding of corporate messaging and storytelling.Technology-savvy and have superior editing and relationship management skills.Ability to manage various workflows and balance competing interest and priorities.
Experience
Required: 7 years of related work.
Preferred: 7 -10 years of related work.
#LI-MCM
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.